Summary
Overview
Work History
Education
Skills
Timeline
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Ashley Arceneaux

Waterloo,IA

Summary

Dynamic customer service professional with a proven track record at Kwik Star, excelling in problem resolution and active listening. As an owner of Mix & Match LLC, I enhanced customer satisfaction through efficient processes and strong client relationships, driving repeat business and referrals. Skilled in data entry and fostering team collaboration.

Overview

6
6
years of professional experience

Work History

Customer Service Representative

Kwik Star
Waterloo, IA
08.2024 - Current
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Owner

Mix & Match Llc
Waterloo, IA
09.2019 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.

Education

Associate Of General Studies -

East High
Waterloo, IA
06.2006

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Customer relations
  • Problem resolution
  • Team player

Timeline

Customer Service Representative

Kwik Star
08.2024 - Current

Owner

Mix & Match Llc
09.2019 - Current

Associate Of General Studies -

East High