Ashley Badon

SMB Account Executive, Mantis Innovation, Houston, TX, JAN 2025 - PRESENT.

After my first year at Mantis Innovation, I made the President’s Club for exceeding my goals on the Business Development team.

• I have recently been promoted from Business Development Rep to SMB Account Executive (Energy). This is a hybrid role of closing new businesses, renewing clients (account manager duties), and working with channeled partners in energy!
• Manage and grow a portfolio of small to medium-sized business accounts.
• Develop and execute strategic sales plans to achieve sales targets, and expand market share.
• Build and maintain strong relationships with clients, ensuring high levels of customer satisfaction.
• Identify and pursue new business opportunities within the SMB sector.
• Collaborate with cross-functional teams to deliver tailored solutions to clients.
• Provide regular updates and reports on sales activities and performance metrics.

• Company Overview: At Mantis Innovation, I specialize in risk mitigation and budget certainties consulting.
• Established strong relationships with existing customers through regular follow-ups and visits.
• The way I assist in delivering smart and sustainable solutions is by offering traditional energy procurement, as well as Mantis Procure provided on the Mantis Innovation platform.
• Typically, I assist companies at an enterprise level that are facing challenges in energy efficiency, facility sustainability, and facility management.
• At Mantis Innovation, I specialize in risk mitigation and budget certainties consulting.
• Established strong relationships with existing customers through regular follow-ups and visits.

• Company Overview: At Foley Services, I acquired an in-depth understanding of Foley's products, services, and their potential positive impact on customers' businesses.
• Familiarize myself with the various functions and teams within Foley, and how they contribute to customer interactions.
• I developed my technical toolkit to stay on task and provide effective support.
• Engage with SaaS leads, understanding their unique needs and pain points specific to SaaS solutions.
• Safeguard both Foley's and our customers' information, adhering to established company policies and procedures.
• A typical day included 300 outbound cold calls a day and 3 hours of talk time to prospects.
• 300 cold emails a day, 1 close call the same day, known at my company as 'Deal a Day Badon.'
• This role consists of a combination of SDR and AE responsibilities.
• Prospect engagement, closing, and nurturing prospects to prepare for the customer success team.
• Expert customer service and development skills, CRM used SFDC, sales enablement solutions to execute KPIs, Salesloft, in addition to Orum and Dialpad.
• At Foley Services, I acquired an in-depth understanding of Foley's products, services, and their potential positive impact on customers' businesses.

• I played a vital role on my team by tackling high-priority outbound prospecting and qualifying inbound prospects.
• I have worked with C-suites and enterprise sales teams to develop high-performance outbound prospecting tactics while constantly developing my knowledge and expertise about a SaaS solution.
• I possess a blend of curiosity and proactiveness to drive innovation, resilience, and determination to overcome challenges, and empathy and relationship-building skills to foster strong client and team connections.
• I scheduled and conducted in-depth discovery calls to meet and exceed our pipeline and revenue objectives.
• Thrived in a fast-paced startup environment.
• Excellent verbal and written communication abilities.
• Quick to grasp and master SaaS products and technology.
• Developed product knowledge and an understanding of the competitive landscape to effectively identify customer needs.

• Assisted in developing processes for receiving, storing and distributing materials according to established procedures.
• Maintained records of damaged goods, backorders and applicable regulatory reporting.
• Implemented inventory control measures to safeguard sensitive items and equipment.
• Ensured accurate completion of customs documents for international shipments as required by law.
• Coordinated daily logistics operations, including shipment scheduling and tracking.
• Supported logistics department by leveraging existing resources with cost-effective savings.
• Organized and monitored the shipment of products in accordance with customer requirements.
• Managed subcontractor activities by reviewing proposals and developing performance specifications.

• Conducted Daily huddles or Agile meetings to discuss issues or challenges that needed to be resolved for my team
• Communication between Waste Management drivers and customers to assist with problem resolution while on route for residential, commercial and roll-off lines of business In the Houston Metro and Conroe TX
• Handle incoming service orders, directs drivers, and resolves service issues
• Interacts with customers that includes Waste Management customer service, sales, and operational staff (i.e
• Route Managers, Mechanics etc.)
• Uses Waste Management proprietary software to enter ticket information and track activity
• Utilized data analysis techniques to develop solutions for improving operational performance metrics such as on-time delivery rate, fill rate and lead time reduction goals

• Negotiated contracts with 3rd party logistics providers in order to maximize value from external partnerships
• Analyzed data to identify areas for process optimization and improved efficiency in supply chain management processes

• Receive and answer emergency and non-emergency calls
• Record all the calls
• Proactively address problems and suggest solutions
• Receive and dispatch orders
• Assess situation and prioritize calls
• Oversee the route of field units and track status of dispatch and work orders
• Liaised with freight carriers to ensure timely and accurate deliveries of containers /pick ups
• Demonstrated excellent decision making skills while prioritizing multiple calls simultaneously