Summary
Overview
Work History
Education
Skills
Timeline
background-images

Ashley Baker

Lebanon, MO,MO

Summary

Dynamic and dedicated professional with extensive experience at Walmart as a Personal Shopper, excelling in customer service and relationship building. Proven ability to meet deadlines while maintaining high satisfaction ratings. Skilled in accurate money handling and effective communication, fostering a positive shopping experience and driving repeat business.

Overview

19
19
years of professional experience

Work History

Personal Shopper

Walmart
04.2024 - Current
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Tracked substitutions and informed customers of changes.
  • Worked productively with customers to meet order requirements and service expectations.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Provided exceptional customer service by addressing any issues or concerns promptly, maintaining a positive reputation as a Personal Shopper.
  • Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.
  • Mentored new Personal Shoppers by sharing industry knowledge and best practices, fostering a supportive team atmosphere that encouraged professional growth.
  • Greeted clients entering store to provide welcoming environment and friendly customer service.
  • Cultivated strong relationships with clients through consistent communication and timely follow-ups, resulting in repeat business.

Bartender

VFW Post 4107
02.2019 - 05.2020
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
  • Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
  • Ensured compliance with health and safety regulations, routinely checking and documenting bar cleanliness and equipment functionality.

Janitor

VFW Post 4107
03.2018 - 02.2019
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
  • Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
  • Kept building spaces premises clean inside and outside.
  • Contributed to a welcoming environment by maintaining clean and organized common areas such as lobbies and conference rooms.
  • Maintained a well-stocked inventory of cleaning supplies to ensure all necessary equipment was available for use.
  • Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.

Sales Associate

Stage Department Store
06.2010 - 02.2011
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Cashier

129 Express Gas station
10.2006 - 03.2008
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

Lebanon High School
Lebanon, Mo
05-2004

Skills

  • Customer service
  • Attention to detail
  • Planning and organization
  • Decision-making
  • Relationship building
  • Customer relations
  • Heavy lifting
  • Upbeat and outgoing attitude
  • Payment processing
  • Product knowledge
  • Accurate money handling
  • Sales expertise
  • Sales proficiency
  • Physical stamina
  • Vendor engagement
  • Teamwork and collaboration
  • Excellent communication
  • Multitasking Abilities

Timeline

Personal Shopper

Walmart
04.2024 - Current

Bartender

VFW Post 4107
02.2019 - 05.2020

Janitor

VFW Post 4107
03.2018 - 02.2019

Sales Associate

Stage Department Store
06.2010 - 02.2011

Cashier

129 Express Gas station
10.2006 - 03.2008

Lebanon High School

Similar Profiles

CREATE PROFILE
Ashley Baker