ASHLEY BARRIENTOS
McAllen,TX
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals.
Overview
10
10
years of professional experience
Work History
Office Manager
Summit Industrial Construction
01.2023 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained computer and physical filing systems.
- Updated reports, managed accounts, and generated reports for company database.
- Payroll and Accounts Payable processing.
- Governments Documentation.
Sales Consultant
Target
10.2019 - 03.2021
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Attended ongoing training sessions to stay current on industry trends, market conditions, and product offerings – applying knowledge gained to better serve customers.
APARTMENTS ASSISTANT MANAGER
DISTRICT APARTMENTS MCALLE
04.2019 - 10.2019
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Renting apartments and issuing contracts.
- Showing and doing a convincing to get "good tenants" for the company.
Sales Associate
Dillards Department Store
09.2018 - 01.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Assistant Manager
BURGER KING
06.2014 - 09.2018
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
Associate of Arts - Criminal Justice
South Texas College
Mcallen, TXSkills
- Customer Service
- Office Management
- Organizational Skills
- Office Administration
- Excellent multi-tasking ability
- Data Entry
- Customer Relations
- Billing
- Payroll Processing
- Document Management
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Office Manager
Summit Industrial Construction
01.2023 - Current
Sales Consultant
Target
10.2019 - 03.2021
APARTMENTS ASSISTANT MANAGER
DISTRICT APARTMENTS MCALLE
04.2019 - 10.2019
Sales Associate
Dillards Department Store
09.2018 - 01.2019
Assistant Manager
BURGER KING
06.2014 - 09.2018
Associate of Arts - Criminal Justice
South Texas College
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