Ashley Beasley
Horseheads,NY
Summary
Accomplished entrepreneur and Certified Nursing Assistant with a proven track record in client service and relationship building from The Bee’s Knee’s Cleaning Services LLC and Elcor Nursing and Rehabilitation Center. Excelled in strategic planning and quality assurance, enhancing customer satisfaction and operational efficiency. Skilled in teamwork and decision-making, consistently achieving goals with attention to detail.
Overview
15
15
years of professional experience
Work History
Owner
The Bee’s Knee’s Cleaning Services LLC
08.2023 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Certified Nursing Assistant
Elcor Nursing and Rehabilitation Center
01.2012 - Current
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Built rapport with patients and families, providing emotional support during difficult times.
- Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
- Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
Server
Ruby Tuesday Restaurant
03.2010 - 10.2011
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
GPN Certificate - Nursing
Boces
Elmira, NYBusiness Management
Lake Sumpter Community College
Clermont, FLNursing
Corning Community College
Corning, NYSkills
- Customer Relations
- Relationship Building
- Verbal and written communication
- Client Service
- Strategic Planning
- Attention to Detail
- Decision-Making
- Teamwork and Collaboration
- Team Leadership
- Goal Setting
- Quality Assurance
Timeline
Owner
The Bee’s Knee’s Cleaning Services LLC
08.2023 - Current
Certified Nursing Assistant
Elcor Nursing and Rehabilitation Center
01.2012 - Current
Server
Ruby Tuesday Restaurant
03.2010 - 10.2011
GPN Certificate - Nursing
Boces
Business Management
Lake Sumpter Community College
Nursing
Corning Community College
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