Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashley Beaty

Seneca,SC

Summary

Ambitious Service Member with excellent communication skills. Highly effective at greeting customers and promoting positive relations. Dedicated to excellent and personable customer service.


Recognized for leadership, planning abilities and clear, direct communication style.

Overview

9
9
years of professional experience

Work History

Service and Engagement Team Member

Target
Anderson, SC
07.2020 - Current
  • Answering phone calls and providing answers about various product availability.
  • Displayed professionalism when interacting with guests, fellow team members, managers and vendors.
  • Overseeing Self Checkout and Check Lane operations
  • Handling returns and exchanges
  • .

Shift Leader

McDonald's
Anderson, SC
08.2017 - 02.2020
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.

Crew Member

Arby's
Anderson, SC
07.2016 - 12.2016
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Took orders, prepared meals and collected payments.
  • Kept food preparation area, equipment and utensils clean and sanitary.
  • Worked front counter, drive-thru and other areas.

Cashier

Dollar Tree
Seneca, SC
10.2015 - 12.2015
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.

Teacher's Assistant

St. Mark Child Development Center
Seneca, SC
10.2014 - 11.2015
  • Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
  • Handed out classroom materials, like pencils, paper and crayons.
  • Worked with lead teacher to monitor class schedule and take attendance.
  • Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.

Cashier

Kmart
Seneca, SC
09.2014 - 12.2014
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.

Guest Service Associate

Sam's Club
Anderson, SC
12.2012 - 02.2014
  • Greeted visitors and members upon arrival, offered assistance and answered questions to build rapport and retention.
  • Anticipated guests' service needs by asking questions to better understand needs and listening to guest preferences.
  • Processed Club membership applications, credit card applications, and tax exempt applications.
  • Answered phone calls and transferring calls to the appropriate department.

Cashier

Dollar General
Simpsonville, SC
03.2011 - 05.2012
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.

Sandwich Artist

Subway
Greenville, SC
07.2010 - 10.2010
  • Greeted guests, promoted specials and took orders.
  • Assisted customers in choosing menu items by providing food complementing information.
  • Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
  • Trained team members to prepare sandwiches and other items according to instructions.

Teacher's Assistant

Clemson Child Development Center
Clemson, SC
05.2008 - 10.2008
  • Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
  • Handed out classroom materials, like pencils, paper and crayons.
  • Worked with lead teacher to monitor class schedule and take attendance.
  • Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.

Education

Phlebotomy Certification - Phlebotomy

Greenville Technical College
Greenville, SC

High School Diploma -

Seneca High School
Seneca, SC
05.2004

Skills

  • Building Customer Trust and Loyalty
  • Team Supervision
  • Customer Data Confidentiality
  • Active Listening
  • Critical Thinking
  • Efficient Operations
  • Cash Register Operations
  • Order and Refund Processing
  • Upselling Products and Services
  • Issue and Complaint Resolution
  • Upbeat and Positive Personality
  • Reading Comprehension

Timeline

Service and Engagement Team Member

Target
07.2020 - Current

Shift Leader

McDonald's
08.2017 - 02.2020

Crew Member

Arby's
07.2016 - 12.2016

Cashier

Dollar Tree
10.2015 - 12.2015

Teacher's Assistant

St. Mark Child Development Center
10.2014 - 11.2015

Cashier

Kmart
09.2014 - 12.2014

Guest Service Associate

Sam's Club
12.2012 - 02.2014

Cashier

Dollar General
03.2011 - 05.2012

Sandwich Artist

Subway
07.2010 - 10.2010

Teacher's Assistant

Clemson Child Development Center
05.2008 - 10.2008

Phlebotomy Certification - Phlebotomy

Greenville Technical College

High School Diploma -

Seneca High School

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Ashley Beaty