Meticulous administrative professional bringing demonstrated success in managing nurse station operations, including processing lab testing orders, monitoring medication inventory, and collaborating with management to foster efficiency. Accustomed to transcribing physicians' orders and liaising with healthcare professional to deliver superior care.
Overview
9
9
years of professional experience
1
1
year of post-secondary education
Work History
Unit Secretary
Akron Children's Hospital
02.2021 - Current
Managed incoming calls and directed to appropriate department
Organized paperwork such as charts and reports for office and patient needs
Maintained rapport with physicians, nurses, and other healthcare personnel
Maintained current and accurate medical records for patients
Developed training protocols for new unit secretaries
Answered telephone calls to offer office information, answer questions and direct calls to staff
Placed new supply orders, managed inventory, and restocked clerical spaces
Carried out front office duties utilizing data entry skills in framework of medical database
Greeted visitors and initiated triage processes for clients to streamline patient flow.
Administrative Assistant
Dick's Sporting Good's
05.2015 - 02.2021
Answered multi-line phone system, routing calls, delivering messages to staff, and greeting visitors
Executed record filing system to improve document organization and management
Scheduled office meetings and client appointments for staff teams
Sorted and distributed office mail and recorded incoming shipments for corporate records
Delivered friendly assistance with new hires throughout interviewing and hiring process
Filed paperwork, sorted, and delivered mail, and maintained office organization
Recruited and hired qualified candidates for vacant and new positions
Prepared monthly, weekly, and daily logs using Microsoft Office Suite
Helped employees register for benefits programs using online portals
Compiled employee records from individual departments to maintain central files.