Madison Settles
Jesup,GA
Summary
I along with others would say that I am a hard worker, love to be needed in the workplace, and strive to meet those needs. I have a passion for meeting and having conversations with people/patients, so communication is no problem for me. also like to keep things as organized and professional as can be, making sure to be successful in almost everything I do, and if not I will be the first to correct the wrongs. I am looking for a full-time opportunity to expand my personal knowledge of not only radiology but life knowledge as well. I am an online student studying to become an x-ray tech, I would gladly work with others in this particular facility to further improve my knowledge of healthcare. Thanks so much! :)
Overview
3
3
years of professional experience
1
1
Certification
Work History
Unit Secretary
Wayne Memorial Hospital
Jesup, GA
03.2022 - Current
- Managed incoming calls and directed to appropriate department.
- Organized paperwork such as charts and reports for office and patient needs.
- Maintained rapport with physicians, nurse,s and other healthcare personnel.
- Maintained current and accurate medical records for patients.
- Enhanced office productivity by handling high volume of callers per day.
- Received, recorded and addressed incoming and outgoing communication via telephone and email.
- Answered telephone calls to offer office information, answer questions and direct calls to staff.
- Facilitated organized record retrieval and access by maintaining filing system for both in-house and discharged residents.
Server
Jaje's Place
Jesup, GA
01.2019 - 03.2022
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
- Elevated customer satisfaction through followup and enthusiastic customer service.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Organized and replenished supplies at food stations to optimize team performance.
- Greeted incoming guests and managed accurate seating based on customer desires and server loads.
- Enhanced dining room operations by removing empty dishes, glassware and silverware to shorten bussing times.
- Garnished dishes and quickly delivered items to customers, minimizing wait times.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Oversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank.
- Maintained stock levels of cups, lids, straws and condiments throughout shift.
- Supported and assisted team members in handling guest inquiries and requests and in resolving guest complaints.
- Trained new staff members on company policies and procedures.
Education
Associate of Science - Medical Radiologic Technology
Coastal Pines Technical College
Jesup, GA05.2023
Skills
- BLS Certified
- Call Transfers
- Computer Proficiency
- Teamwork and Collaboration
- Documentation Review
- CPT Coding
- Patient Health Information Access
- Incoming Call Management
- Data Entry Software
- Patient Medical Histories
- HIPAA Guidelines
- Call Screening
- Reminder Calls
- Organization and Time Management
- Advising Patents
- Adaptable and Flexible
Certification
Bls, Cpr
Timeline
Unit Secretary
Wayne Memorial Hospital
03.2022 - Current
Server
Jaje's Place
01.2019 - 03.2022
Associate of Science - Medical Radiologic Technology
Coastal Pines Technical College
Similar Profiles
Macy FutchMacy Futch
Registered Nurse, Operating Room at Wayne Memorial HospitalRegistered Nurse, Operating Room at Wayne Memorial Hospital
Meghan BassettMeghan Bassett
Licensed Practical Nurse at Wayne Memorial HospitalLicensed Practical Nurse at Wayne Memorial Hospital
TraNisha VannTraNisha Vann
Clinical Helper at UNC Wayne Memorial HospitalClinical Helper at UNC Wayne Memorial Hospital
Emily TestonEmily Teston
Respiratory Therapist Assistant at Wayne Memorial HospitalRespiratory Therapist Assistant at Wayne Memorial Hospital
Kevin AndersonKevin Anderson
Carpenter at Dillon Love Custom ConstructionCarpenter at Dillon Love Custom Construction