Summary
Overview
Work History
Education
Skills
Timeline
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Nikolette Payton

Wenatchee,Washington

Summary

Proactive and dedicated Unit Secretary/ Certified Nursing Assistant with 13+ years of healthcare experience. Frequently commended for a proactive and patient-focused attitude. Eager to bring superior performance and a strong work ethic to help achieve team goals. Meticulous and hardworking foundation in team training and development for administrative roles. Knowledge of medical billing, appointment scheduling and medication inventory management in providing quality patient care.

Overview

19
19
years of professional experience

Work History

Unit Secretary

Confluence Health
Wenatchee, Washington
04.2017 - Current
  • Managed incoming calls and directed to appropriate department.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Maintained rapport with physicians, nurse,s and other healthcare personnel.
  • Maintained current and accurate medical records for patients.
  • Supported office staff and operational requirements with administrative tasks.
  • Enhanced office productivity by handling high volume of callers per day.
  • Monitored inventory levels and advised management of need for replenishment.
  • Executed administrative duties to facilitate unit tasks and meet team goals.
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.

Certified Nursing Assistant

Confluence Health
Wenatchee, WA
03.2009 - Current
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

Education

Associate of Science - Business Administration And Management

Wenatchee Valley College
Wenatchee, WA
09.2017

Skills

  • Lab Test Protocols
  • Follow-Up Appointment Scheduling
  • BLS Certified
  • Office Supplies and Inventory
  • Data Entry Software
  • Certified Medical Administrative Specialist
  • Medication Inventory
  • Call Transfers
  • Organization and Time Management
  • Cleaning and Sterilizing
  • Teamwork and Collaboration
  • Adaptable and Flexible
  • Computer Proficiency
  • Order Purchasing

Timeline

Unit Secretary

Confluence Health
04.2017 - Current

Certified Nursing Assistant

Confluence Health
03.2009 - Current

Associate of Science - Business Administration And Management

Wenatchee Valley College

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Nikolette Payton