Ashley Betancourt
Bedford,TX
Summary
Hardworking and reliable Key Holder with strong ability in Customer Service. Offering cash handling and operational skills. Highly organized, proactive and punctual with a team-oriented mentality.
Overview
2
2
years of professional experience
Work History
3rd Key Manager
Fossil
Hurst, TX
10.2022 - Current
- Responsible for opening and closing the store
- Manage cash, deposit at the bank twice a week.
- Resolved customer complaints in a timely manner while maintaining excellent customer service standards.
- Responded to customer inquiries and delivered appropriate information after carefully researching issues.
- Manage the sales floor and sales associates.
- Maintain a clean, organized store.
- Train sales associates and coach in the moment.
- Build customer relations and represent the brand in a positive manner.
Sales Associate
Fossil
Hurst, TX
06.2022 - 10.2022
- Cleaned shelves, counters and tables to maintain organized store.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Handled customer complaints in a professional manner.
- Helped customers find specific products, answered questions, and offered product advice.
Education
Associate of Arts -
Tarrant County College District
Hurst, TX08-2026
Skills
- Fluent in Spanish
- Sales Strategies
- Team Building Expertise
- Cash Handling
- Organizational skills
- Complete tasks in a timely manner
- Customer Service
- Decision-Making Capabilities
- Staff Training and Development
- Operations Management
- Store Organization
- POS Operations
- Drawer Balancing
- Store Growth Planning
- Sales Leadership
- Performance Monitoring
Timeline
3rd Key Manager
Fossil
10.2022 - Current
Sales Associate
Fossil
06.2022 - 10.2022
Associate of Arts -
Tarrant County College District