Ashley Billips
Mobile,AL
Summary
Dynamic professional with extensive experience at Dodges, excelling in cash handling and staff management. Proven ability to resolve customer issues and enhance satisfaction while training employees in safety protocols. Recognized for strong problem-solving skills and a positive attitude, ensuring smooth operations and high-quality service in fast-paced environments.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
Work History
Shift Supervisor
Dodges
02.2025 - Current
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Responded to and resolved customer questions and concerns.
Phlebotomist
CSL Plasma
05.2024 - 12.2024
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
Cashier
Dodges Chicken Store
12.2023 - 05.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
Nursing Assistant
Mobile Infirmary Hospital
05.2023 - 12.2023
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Machine Operator
Shaw Industries
05.2018 - 11.2022
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
Education
No Degree - Medical Assistant
Victory Career Development
Evergreen, AL06-2025
Skills
- Cash handling
- Employee training
- Workplace safety
- Staff management
- Cash handling expertise
- Safety awareness
- Problem-solving
- Positive attitude
- Team motivation
- Strong verbal and written communication
Timeline
Shift Supervisor
Dodges
02.2025 - Current
Phlebotomist
CSL Plasma
05.2024 - 12.2024
Cashier
Dodges Chicken Store
12.2023 - 05.2024
Nursing Assistant
Mobile Infirmary Hospital
05.2023 - 12.2023
Machine Operator
Shaw Industries
05.2018 - 11.2022
No Degree - Medical Assistant
Victory Career Development
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