Jermaine Bivins
Matteson,IL
Summary
Experienced with automotive sales management, focusing on optimizing sales processes and team performance. Utilizes strategic planning and customer relationship management to drive business growth and customer loyalty. Track record of fostering collaborative environments and achieving sales targets through effective leadership and innovative sales strategies.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Automotive Sales Supervisor
Guaranteed Motor Cars
Palos Heights, IL
11.2025 - Current
- Led sales strategies resulting in increased market share and customer retention.
- Developed innovative promotional campaigns to drive showroom traffic and enhance brand visibility.
- Trained and mentored sales team, improving product knowledge and customer engagement techniques.
- Analyzed sales data to identify trends, adjusting tactics for optimal performance and revenue growth.
- Collaborated with management to set ambitious sales goals aligned with company objectives.
- Established strong relationships with clients, ensuring exceptional service and fostering loyalty.
Senior Automotive Sales Manager
South Suburban Mitsubishi
Matteson, IL
05.2024 - 11.2025
- Manage daily dealership operations, sales transactions, and financial reporting.
- Oversee the business portfolio and implement revenue growth initiatives.
- Establish and maintain banking relationships to ensure competitive financing options.
- Register and report all new vehicle purchases in accordance with RDR guidelines.
- Lead new vehicle inventory and dealer trades to optimize stock flow.
- Recruit, train, and mentor staff, resulting in improved sales performance and morale.
- Directed sales strategies to enhance revenue growth and market share.
- Mentored sales team to improve performance and achieve targets consistently.
Automotive Sales Strategy Manager
Route 6 AutoMax
Markham, IL
02.2016 - 05.2024
- Directed sales and finance departments while overseeing dealership operations.
- Established new lender partnerships to support customer financing.
- Implemented a structured training program to improve close rates.
- Handled inventory acquisition, trades, and new vehicle tracking.
- Implemented training programs to elevate staff competencies and customer service skills.
- Established strong relationships with key clients, enhancing customer loyalty and retention.
Director of Automotive Sales Operations
Toyota of River Oaks
River Oaks, IL
02.2008 - 01.2016
- Managed finance deals and lender submissions to optimize time-to-funding.
- Led pricing strategy for pre-owned inventory and sourced trade-ins.
- Developed monthly sales targets and financial forecasts with executive leadership.
- Analyzed market trends to identify opportunities for product positioning.
- Collaborated with marketing teams to develop effective promotional campaigns.
Automotive Sales Supervisor
Luxury Auto Sales
Bridgeview, IL
01.2006 - 02.2008
- Oversaw all operations including sales, finance, and inventory management.
- Registered new vehicle sales and ensured RDR compliance.
- Built a strong sales culture through hands-on leadership and incentives.
- Oversaw daily operations, ensuring alignment with company standards and enhancing customer satisfaction.
- Developed strategic marketing initiatives that increased brand visibility and attracted high-end clientele.
- Streamlined operational processes, resulting in improved efficiency across sales and service departments.
- Directed financial planning activities, managing budgets to drive profitability while maintaining luxury standards.
Sales Floor Director
Currie Motors
Olympia Fields, IL
01.2003 - 01.2006
- Managed floor operations and finance approvals.
- Directed used vehicle inventory strategy and market pricing.
- Trained junior staff and monitored compliance with manufacturer sales programs.
- Supervised daily operations to ensure efficient workflow and exceptional customer service.
- Implemented CRM tools to enhance data accuracy and support sales team initiatives.
- Developed and implemented staff training programs to enhance team performance and knowledge retention.
- Led cross-functional teams in executing comprehensive business plans aligned with corporate objectives.
- Developed strategic initiatives to enhance market positioning and drive business growth.
Education
High School Diploma -
Wendell Phillips Academy
Chicago, IL1990
Associate of Arts - Business
City Colleges of Chicago
Chicago, IL1992
Skills
- Automotive Sales Leadership
- Finance & F&I Management
- Team Development & Coaching
- B2B / B2C Sales Strategy
- CRM Platforms: Higher Gear, Promax, Vin Solutions, Frazier
- Inventory & Dealer Trade Management
- DSM: Dealer Track Route One
- Contract & Lender Negotiation
- Product & Marketing Strategy
- Sales operations
- Sales presentations
- Product knowledge
Certification
- Finance & Insurance (F&I) Management Certification
- Sales Management and Leadership Development Training
Timeline
Automotive Sales Supervisor
Guaranteed Motor Cars
11.2025 - Current
Senior Automotive Sales Manager
South Suburban Mitsubishi
05.2024 - 11.2025
Automotive Sales Strategy Manager
Route 6 AutoMax
02.2016 - 05.2024
Director of Automotive Sales Operations
Toyota of River Oaks
02.2008 - 01.2016
Automotive Sales Supervisor
Luxury Auto Sales
01.2006 - 02.2008
Sales Floor Director
Currie Motors
01.2003 - 01.2006
High School Diploma -
Wendell Phillips Academy
Associate of Arts - Business
City Colleges of Chicago