ASHLEY-BO VIA
Kaneohe
Summary
Dedicated to enhancing customer experiences with eighteen years of expertise in customer service. Known for a meticulous approach to project completion, ensuring every detail is addressed with care and precision. A positive and creative mindset fuels a strong work ethic, thriving both independently and collaboratively within team environments. Committed to fostering relationships and delivering exceptional service that meets and exceeds client expectations.
Overview
20
20
years of professional experience
Work History
Customer Service/Sales
Direct Express Auto Transport
01.2008 - Current
- In this position, my responsibilities entail providing pricing and logistical assistance with moves for our clients. Also managing and maintaining relationships with our carriers. I troubleshoot and problem solve issues with clients/carriers, and manage email correspondence between both parties.
Research & Publishing Team
American Ratings
01.2013 - 01.2015
- On the research and publishing team, I was in charge of surveying clients for various businesses hoping to earn the Diamond Certified rating of highest in quality. Research on various studies would determine if the business qualified for the rating.
Sales/Assistant School Director
John Robert Powers
01.2006 - 01.2008
- In this position, I was in charge of booking clients for future auditions. As the assistant school director, I was in charge of managing classes, evaluations, email correspondence, and general client/teacher issues.
Education
College of Marin
San Rafael, CA01.2009
Skills
- Customer service, problem solving, client support, time management, active listening, critical thinking, communication, collaboration, interpersonal skills, organization, punctuality, flexibility, patience, attention to detail
Timeline
Research & Publishing Team
American Ratings
01.2013 - 01.2015
Customer Service/Sales
Direct Express Auto Transport
01.2008 - Current
Sales/Assistant School Director
John Robert Powers
01.2006 - 01.2008
College of Marin
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