Ashley Bost
Wayne,MI
Summary
Compassionate medical assistant with proven abilities in patient scheduling and documentation. Known for delivering exceptional customer service and following HIPAA guidelines to ensure patient confidentiality and satisfaction.
Overview
18
18
years of professional experience
Work History
Medical Assistant
Kavitha Ponduri MD
Wayne, MI
09.2024 - Current
- Assisted in patient intake, ensuring accurate documentation and efficient workflow.
- Preparing medications and vaccinations as directed by medical personnel.
- Coordinated appointment scheduling to optimize office efficiency and patient satisfaction.
- Educated patients on treatment plans, promoting adherence to prescribed therapies.
- Answering Phones and taking medication messages
- Taking patients to rooms and entering
School Lunch Helper
Garden City Schools
Garden City, MI
09.2017 - 06.2019
- Maintained cleanliness and organization of learning environments.
- Provided supervision during recess and lunch periods to ensure student safety.
Truck Dispatcher
ODC
Romulus, MI
01.2015 - 01.2017
- Coordinated daily transport schedules to optimize delivery routes and reduce delays.
- Managed communication between drivers and clients to ensure efficient service delivery.
- Monitored freight movement, addressing issues promptly to maintain operational efficiency.
- Implemented process improvements that enhanced dispatch accuracy and reduced turnaround time.
Hostess
Mariott Airport
Romulus, MI
06.2010 - 12.2012
- Greeted and seated guests, ensuring a positive first impression and smooth dining experience.
- Managed waitlist using reservation system, optimizing seating efficiency during peak hours.
- Collaborated with kitchen staff to communicate guest preferences and dietary restrictions effectively.
- Trained new team members on customer service protocols and restaurant policies to enhance team performance.
Restaurant Hostess
Red Lobster Restaurant
Livonia, MI
05.2008 - 01.2010
- Greeted and seated guests promptly, ensuring welcoming atmosphere.
- Managed reservation system, optimizing table turnover and guest flow.
- Coordinated with kitchen and serving staff to enhance service efficiency.
- Trained new host staff on operational procedures and customer service standards.
Education
High School Diploma -
Garden City
Garden City, MISkills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
Timeline
Medical Assistant
Kavitha Ponduri MD
09.2024 - Current
School Lunch Helper
Garden City Schools
09.2017 - 06.2019
Truck Dispatcher
ODC
01.2015 - 01.2017
Hostess
Mariott Airport
06.2010 - 12.2012
Restaurant Hostess
Red Lobster Restaurant
05.2008 - 01.2010
High School Diploma -
Garden City