ASHLEY BOWERS
Baton Rouge,LA
Summary
Highly motivated and experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.
Overview
13
13
years of professional experience
Work History
MEDICAL ASSISTANT – TREATMENT LEAD
Southern Regional Medical Center
09.2020 - Current
- Assisted in treating over 100 patients with accident-related injuries, providing necessary medical procedures and treatments to aid in their recovery
- Supported a team of healthcare providers by efficiently managing patient flow, ensuring smooth transitions between appointments and minimizing wait times for patients
- Adapted communication style and explanation of services based on individual patient needs, resulting in improved patient satisfaction.
SUBSTITUTE TEACHER
EBR School System
01.2018 - 09.2020
- Took daily attendance and organized students for each day's lesson, ensuring a smooth transition and maximizing instructional time
- Provided one-on-one assistance to students with classwork and homework assignments, resulting in an increase in student comprehension and completion rates
- Implemented a daily routine for maintaining classroom cleanliness, resulting in a more organized learning environment and reducing distractions for students.
SCHEDULER
LA Sleep Diagnostics
01.2013 - 12.2018
- Provided exceptional customer service to patients, greeting and registering an average of 30 patients per day
- Recorded accurate demographic, insurance, and financial information for over 100 patients weekly, ensuring efficient billing processes
- Responded to an average of 50 phone calls per day, taking messages and returning voicemails promptly to maintain consistent communication with patients.
MEDICAL RECEPTIONIST
Home Health Solutions
01.2011 - 12.2014
- Greeted an average of 50 patients daily both in person and over the phone, ensuring a positive and welcoming experience for all
- Scheduled doctors' appointments for a team of 10 physicians, effectively managing their calendars to minimize wait times and maximize patient satisfaction
- Maintained a comprehensive filing system for medical records, accurately organizing and updating over 500 patient files while maintaining strict confidentiality.
Education
Bachelor of Science - Business Administration (Healthcare Services)
UPPER IOWA UNIVERSITY
Baton Rouge, LA12.2025
Medical Assistant -
UNITECH TRAINING ACADEMY
Baton Rouge, LA03.2020
Skills
- Administrative Support
- Data Entry
- Project Management
- Resource Planning
- Data integration
- Staff Training and Development
- Customer Service
- Medical Records Administration
- EMR Software
- Records and Database Management
- Microsoft Suite (Word, Excel, PowerPoint)
Timeline
MEDICAL ASSISTANT – TREATMENT LEAD
Southern Regional Medical Center
09.2020 - Current
SUBSTITUTE TEACHER
EBR School System
01.2018 - 09.2020
SCHEDULER
LA Sleep Diagnostics
01.2013 - 12.2018
MEDICAL RECEPTIONIST
Home Health Solutions
01.2011 - 12.2014
Bachelor of Science - Business Administration (Healthcare Services)
UPPER IOWA UNIVERSITY
Medical Assistant -
UNITECH TRAINING ACADEMY
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