Ashley Branch
Bronx
Summary
Customer-focused Cashier Team Lead with a driven work ethic and a proven record of delivering outstanding guest service. Demonstrated strong communication and interpersonal skills to foster customer loyalty while effectively addressing questions and concerns. Committed to leveraging education and experience to contribute to organizational growth.
Overview
8
8
years of professional experience
Work History
Cashier Team Lead
MK Restaurant
The Bronx
03.2026 - Current
- Operated the cash register in a busy setting, facilitating smooth transaction processing.
- Operate cash register during week shifts, processing 40+ customer transactions daily.
- Delivered friendly customer service by greeting customers and addressing product inquiries.
- Maintain a clean, organized, and welcoming dining area for customers.
- Trained new cashiers on company policies and cash handling procedures, enhancing team readiness.
Security Officer
Motivated Security Services, Inc
Hackensack
01.2020 - Current
- Secure points of entry to job sites and perform hourly check-ins with management.
- Check identification and ensure only authorized individuals have access to restricted or sensitive areas.
- Conduct bag checks and pat-downs for individuals entering buildings or events.
- Observed CCTV footage and alerted management and police about suspicious activity or alarms.
- Perform routine patrols at job sites and maintain reporting logs.
- Conducted bag checks and pat-downs for individuals entering buildings or events to prevent unauthorized access.
Front Desk Administrative Assistant
Englewood Health Center
Englewood
05.2019 - 01.2020
- Managed incoming phone calls at reception desk and coordinated office activities and events calendar for doctors and administrative staff.
- Assisted patients with check in by recording personal details such as name, insurance, date of birth, social security number, emergency symptoms and pain level.
- Schedule appointments for outside consultations with specialists for clients who require follow-up care. Manage patient calendar and confirm dates of availability to ensure best flow of care.
- Perform insurance eligibility checks for prospective patients.
- Created and maintained client information database in Excel, tracking key data such as patient demographics and visit frequency.
- Ensure proper data security and privacy on office computer networks. Escalate or report any suspicious activity.
- Shred paperwork containing sensitive patient information and ensure proper disposal in accordance with data privacy regulations.
Security Officer
United Security, Inc
New York City
01.2018 - 03.2019
- Investigate disturbances and report any suspicious activity to management or escalate to police if needed.
- Maintained comprehensive nightly reporting log to ensure accountability for all officers on shift.
- Investigated disturbances and reported suspicious activity to management or escalated to police when necessary, enhancing site security.
- Assisted guests and provided pleasant customer service.
Education
High School -
Women's Academy of Excellence
Bronx, NYSkills
- Point of sale
- Cash handling
- Customer service
- Inventory management
- Microsoft Excel
- Microsoft Outlook
- Communication skills
- Relationship management
- Calm under pressure
- Self-directed work
- Reliable
- Communication skills
Technology Skills
- Excel
- Microsoft Outlook
- Data Entry
- Fax Machines
Timeline
Cashier Team Lead
MK Restaurant
03.2026 - Current
Security Officer
Motivated Security Services, Inc
01.2020 - Current
Front Desk Administrative Assistant
Englewood Health Center
05.2019 - 01.2020
Security Officer
United Security, Inc
01.2018 - 03.2019
High School -
Women's Academy of Excellence