Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
2
2
years of professional experience
Work History
Cashier Team Lead
Ross Dress for Less
Brandon , FL
08.2024 - 02.2025
Resolved discrepancies between POS system and physical money amounts in drawers at end of shift.
Answered customers' questions and provided information on store procedures or policies.
Supported other teams when necessary, such as stocking shelves or bagging groceries.
Greeted customers promptly and responded to questions.
Completed paperwork related to personnel actions including hiring, terminations, transfers.
Processed customer payments quickly and returned exact change and receipts.
Lead Hostess
Texas Roadhouse
Brandon, FL
11.2022 - 05.2023
Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
Greeted customers and answered any questions they had about the store's products and services.
Accepted cash and credit card payments, issued receipts and provided change.
Performed other duties as assigned by management.
Helped customers find specific products, answered questions, and offered product advice.