Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Diligent Clinical Informatics Specialist enthusiastically pursuing an informatics analyst role to utilize clinical process knowledge and a proven history of performance metrics evaluation demonstrated across two years of exceptional performance. Efficient and analytical with a passion for cultivating quality patient care.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Clinical Research Coordinator
University of Alabama at Birmingham
Birmingham, AL
11.2023 - Current
Compiled trial related documents into a master file as required by sponsor or regulatory agency.
Assisted in the preparation of Institutional Review Board submissions for clinical trials.
Performed patient assessments, collected and analyzed data, and prepared reports.
Monitored patient safety during clinical trials according to established guidelines.
Provided guidance on Good Clinical Practice regulations and other applicable regulatory standards.
Coordinated investigator meetings, conference calls, and site initiation visits as needed.
Collaborated with internal departments such as Regulatory Affairs and Data Management to ensure that all studies were conducted in accordance with ICH-GCP guidelines.
Facilitated resolution of protocol deviations or violations reported by sites or detected through monitoring activities.
Reviewed medical records for accuracy of source documentation prior to database lock.
Provided training to study staff on protocol requirements and GCP regulations.
Clinical Research Data Coordinator
University of Alabama at Birmingham
Birmingham, AL
12.2021 - 11.2023
Researched best practices related to database management and implemented them as needed.
Ensured compliance with applicable laws regarding privacy and security of personal information.
Maintained accurate and timely study databases.
Collaborated with internal departments such as Regulatory Affairs and Data Management to ensure that all studies were conducted in accordance with ICH-GCP guidelines.
Reviewed medical records for accuracy of source documentation prior to database lock.
Reviewed CRFs for completeness and accuracy before database entry.
Organized, analyzed and modeled study data.
Data Analyst Intern
Defacto Health
12.2022 - 02.2023
Used statistical analyses to find patterns from data and identify improvement opportunities.
Presented data in visually appealing, simple methods for end users to navigate and comprehend.
Developed visualizations to convey complicated data in a straightforward fashion.
Created documentation for existing and new applications using developer tools and software.
Coordinated with team members and organizational partners to identify and resolve data issues.
Researched new ideas to prioritize areas of focus.
Analyzed and tracked data to prepare forecasts and identify trends.
Collected business intelligence data from industry reports and public information.
Cardiac Monitor Technician
University of Alabama at Birmingham
Birmingham, AL
01.2021 - 12.2021
Analyzed cardiac rhythms and reported results to nursing staff or physicians.
Administered continuous and 12-lead electrocardiogram monitoring.
Checked, tested and maintained cardiology equipment to uphold optimal diagnostic standards.
Documented findings manually and with recording devices to update medical records.
Collaborated effectively with interdisciplinary teams to deliver quality patient care.
Maintained confidential records on patient treatments and diagnosis to alleviate possible data breaches.
Operated and maintained telemetry equipment with focus on safety and proper functionality.
Patient Care Technician, Medical Surgical
University of Alabama at Birmingham
Birmingham, AL
09.2018 - 01.2021
Analyzed cardiac rhythms and reported results to nursing staff or physicians.
Attached electrodes to monitor cardiac activity on each patient.
Operated and maintained telemetry equipment with a focus on safety and proper functionality.
Checked, tested and maintained cardiology equipment to uphold optimal diagnostic standards.
Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
Responded to patient alarms and needs-assessment requests to identify course of treatment.
Collected biological specimens and packaged for laboratory transport to complete important diagnostic tests.
Coordinated patient care needs with healthcare team and delivered compassionate assistance with activities of daily living.
Administered personal nursing assistance in pre- and post-operative situations.
Carried out nursing tasks safely to maintain high level of care that complied with organization's procedures and regulations.
Billing Specialist
Crafton Communications Inc.
Birmingham, AL
04.2018 - 08.2018
Loaded billing data into systems through data import, scanning or manual keying, to verify complete and accurate client invoices from vendors.
Processed and sent monthly invoices to customers on standard billing cycle, including adjustments, credit memos and corrections.
Reviewed existing billing processes and spearheaded ongoing simplification initiatives and operational strategies that improved company collections and customer satisfaction.
Facilitated payment of invoices due by sending bill reminders and contacting clients.
Accounts Receivable Specialist
CRC Insurance Services Inc.
Hoover, AL
10.2017 - 02.2018
Performed day-to-day financial transactions, including verifying, classifying, computing, posting and recording accounts payable data and reconciled daily totals to confirm proper accounting.
Worked closely with delinquent account holders to collect and reconcile accounts through approved channels.
Evaluated open accounts to look for past-due balances and pursue collection strategies.
Kept accounts receivable tracking database current with relevant client information, collection and billing progress and program changes.
Post-Closing Coordinator
Lenderworks
Birmingham, AL
07.2016 - 10.2017
Examined and verified information in loan application and closing documents.
Organized, filed and maintained customer, department and regulatory loan records.
Prepared and delivered loan documents to title and escrow teams.
Created agendas and communication materials for team meetings.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
IT Technical Support Intern
TNT Fireworks
Florence, AL
06.2015 - 08.2015
Assisted IT Department with setting up technical equipment and operational framework.
Gathered, input and transferred customer data.
Provided support to team operations.
Supported customers having data connectivity issues, assisting with troubleshooting steps and rebooting of hardware.
Maintained composure and patience in face of difficult customer situations, applying de-escalation techniques and positive customer support.
Consulted via telephone to understand user problems, run through testing scripts and ask probing questions to locate root causes.
Administrative Associate Intern
Birmingham Police Department
Birmingham, AL
05.2014 - 08.2014
Assisted with clerical needs including answering telephone calls, performing database management and drafting correspondence.
Completed assigned duties and consistently produced high volume of work to support daily business needs.
Analyzed and prioritized multiple responsibilities.
Supported department by compiling paperwork and taking detailed meeting minutes.
Liaised with management and instructors to receive constructive criticism for areas needing improvement.
Education
Master of Science - Master's of Science in Health Informatics
University of Alabama At Birmingham
Birmingham, AL
08.2023
BBA - Computer Information Systems
University of North Alabama
Florence, AL
05.2016
Skills
Teamwork
Problem-Solving
Business Operations
Research
Documentation
HIPAA Regulations
Active Listening
Project Planning
Multitasking
Team Management
Critical Thinking
Technical Literacy
Customer Service
Team Building
Data Analysis
Communications
Organization
Problem Resolution
Data Entry
Accomplishments
President for University of North Alabama AIS Chapter (Association for Information Systems)
Project Manager for Undergraduate Capstone course.
Certification
Mendix Rapid Development
CITI Good Clinical Practice
CITI IRB Training
CITI RCR Basic
Honor's
Dean's List - The University of Alabama at Birmingham
COMPUTER SKILLS
Java, JavaScript Software Development Tools
Notepad++, Putty Prototyping Software Tools
Web Development
HTML5, CSS, NodeJS, PHP Database Languages
MySQL, MongoDB System Administration
Linux terminal, Linux installation, Windows administration Digital Media Software
Microsoft Word/Excel/PowerPoint/Access, Photoshop, Visual Studio Applications
Photoshop
SQL, Python
R, Tableau
Timeline
Clinical Research Coordinator
University of Alabama at Birmingham
11.2023 - Current
Data Analyst Intern
Defacto Health
12.2022 - 02.2023
Clinical Research Data Coordinator
University of Alabama at Birmingham
12.2021 - 11.2023
Cardiac Monitor Technician
University of Alabama at Birmingham
01.2021 - 12.2021
Patient Care Technician, Medical Surgical
University of Alabama at Birmingham
09.2018 - 01.2021
Billing Specialist
Crafton Communications Inc.
04.2018 - 08.2018
Accounts Receivable Specialist
CRC Insurance Services Inc.
10.2017 - 02.2018
Post-Closing Coordinator
Lenderworks
07.2016 - 10.2017
IT Technical Support Intern
TNT Fireworks
06.2015 - 08.2015
Administrative Associate Intern
Birmingham Police Department
05.2014 - 08.2014
Master of Science - Master's of Science in Health Informatics
Office Assistant at University of Alabama at Birmingham School of Health Professions - WHARFOffice Assistant at University of Alabama at Birmingham School of Health Professions - WHARF
Clinical Research Coordinator II/Clinical Research Nurse at Moffitt Cancer CenterClinical Research Coordinator II/Clinical Research Nurse at Moffitt Cancer Center