Ashley Brown
Brookeland,TX
Summary
Detail-oriented professional with strong organizational and time management skills. Experienced in customer relations and data entry, ensuring efficient operations in busy environments.
Overview
10
10
years of professional experience
Work History
Receptionist
Total Care @ The Lake
Brookeland, TX
01.2026 - Current
- Greeted and assisted visitors, ensuring a welcoming environment.
- Managed multi-line phone system, directing calls efficiently to appropriate departments.
- Scheduled appointments, coordinating with staff to optimize office workflow.
- Maintained organized front desk area, enhancing overall office efficiency.
- Assisted in maintaining patient records, ensuring accuracy and confidentiality of information.
- Confirmed appointments, communicated with clients, and updated client records.
- Handled cash transactions and maintained sales and payments records accurately.
Stay at Home Parent
Self-employeed
Brookeland, TX
08.2018 - 12.2025
- Managed daily schedules and activities for multiple children, promoting time management and organization.
- Developed educational games and learning activities to enhance cognitive skills and foster creativity.
- Facilitated effective communication between children, encouraging social development and conflict resolution.
- Implemented chore systems to instill responsibility and teamwork among family members.
- Provided support and guidance to children in conflict resolution.
Telecommunications Operator
City of Jasper
Jasper, TX
01.2018 - 08.2018
- Operated multi-line telephone systems to ensure efficient communication within city departments.
- Monitored and managed emergency calls, prioritizing responses based on urgency and protocol.
- Provided dispatch support for public safety personnel, coordinating resources effectively during incidents.
- Maintained accurate communication logs to document all calls and actions taken during shifts.
- Handled sensitive customer data with discretion, adhering to strict confidentiality protocols at all times.
- Managed high call volume while maintaining professionalism and composure during periods of peak demand.
Store Manager
Lakeview Grocery
Vidor, TX
04.2016 - 12.2017
- Oversaw daily store operations, ensuring compliance with company policies and procedures.
- Managed inventory levels, optimizing stock availability and reducing waste.
- Developed training programs for new staff, enhancing team performance and service quality.
- Implemented cost-saving measures, improving overall profitability of the store.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Approved regular payroll submissions for employees.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Education
No Degree - Nursing
Lamar State College
Orange, TXHigh School Diploma -
Vidor High School
Vidor, TX05-2006
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Customer/Client relations
Timeline
Receptionist
Total Care @ The Lake
01.2026 - Current
Stay at Home Parent
Self-employeed
08.2018 - 12.2025
Telecommunications Operator
City of Jasper
01.2018 - 08.2018
Store Manager
Lakeview Grocery
04.2016 - 12.2017
No Degree - Nursing
Lamar State College
High School Diploma -
Vidor High School