Ashley Buehler
Shawnee
Summary
Business-minded professional tackling any job task with gusto and precision. Determined Front Office Supervisor delivering exceptional service and responding to questions and inquiries quickly. Demonstrates positive attitude and readiness to adapt to different situations.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Server
Ginger Sue's
05.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Cultivated warm relationships with regular customers.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Server
Ihop
11.2016 - 04.2024
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Provided exceptional service to high volume of daily customers.
- Maintained accuracy while handling payments, giving change and printing receipts to customers.
- Greeted newly seated guests promptly, filled water glasses and brought bread to table.
- Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
- Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
- Completed opening and closing checklists to facilitate smooth restaurant operations.
- Documented food orders and ran items to guest tables in dining room.
- Reset tables between guests, refilled condiments and wiped down surfaces.
- Calculated accurate bill amounts and processed cash and credit card payments.
General Manager
IHOP
05.2021 - 06.2023
- Trained employees on duties, policies and procedures.
- Recruited, interviewed and hired qualified staff for open positions.
- Created schedules and monitored payroll to remain within budget.
- Tracked monthly sales to generate reports for business development planning.
Assistant General Manager
IHOP
10.2020 - 06.2023
- Managed store cash intake with high accuracy and prepared daily bank deposits.
- Placed new inventory orders and oversaw correct restocking procedures to maintain operational output.
- Applied knowledge of coverage needs and individual employee strengths to produce successful team schedules.
- Disciplined and maintained staff to deliver hospitable, professional service reflecting business initiatives.
- Motivated and led team members to work together to achieve targets.
Volleyball Referee
Blue Valley Recreation
08.2016 - 10.2020
- Enforced facility, league and general volleyball rules to maintain fair gameplay.
- Helped sports staff set up event spaces before games and clean up areas after end of games.
- Resolved conflicts between players, spectators and coaches with high degree of respect and expert game knowledge.
- Maintained game records and completed incident reports for accidents, fights and other notable happenings.
- Awarded points, verified score calculations and communicated end-of-game results to teams and spectators.
Education
Master of Science - Data Analytics
Kansas State University
Manhattan, KS12-2025
Bachelor of Arts - Music Education
Emporia State University
Emporia, KS12.2020
High School Diploma -
Blue Valley West High School
Overland Park, KS05.2017
Skills
- Team leadership strength
- Training and development skill
- Supervision and training
- Team oversight
- Calm under pressure
- Schedule management
- Point of Sale (POS) system operations
- Use of Microsoft
- Use of Tableau
- Use of R
- Use of Python
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Server
Ginger Sue's
05.2024 - Current
General Manager
IHOP
05.2021 - 06.2023
Assistant General Manager
IHOP
10.2020 - 06.2023
Server
Ihop
11.2016 - 04.2024
Volleyball Referee
Blue Valley Recreation
08.2016 - 10.2020
Bachelor of Arts - Music Education
Emporia State University
High School Diploma -
Blue Valley West High School
Master of Science - Data Analytics
Kansas State University
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