Ashley Bush
Lawton,OK
Summary
Highly organized General Clerk with proven background in office and support functions performing clerical duties to facilitate administrative operations. Leverages subject-matter knowledge and excellent judgment to satisfactorily accomplish assigned tasks. Proficient in computer hardware and software applications and adheres to standard operating procedures to quickly learn new responsibilities and complete projects before deadline.
Overview
7
7
years of professional experience
Work History
General Clerk II
Serco-NA, Inc
02.2022 - Current
- Greeted visitors and answered incoming telephone calls and assisted or directed visitor or caller to appropriate individual or office to foster pleasant service experience.
- Processed incoming correspondence, assembled and distributed notices, letters and other materials and created and maintained files to promote efficient flow of communication.
- Completed and delivered requests for photocopying, printing, scanning or faxing and regularly maintained and serviced equipment to reduce workflow disruptions.
- Assisted staff with office supplies requests, verified receipts with orders and reconciled charges to facilitate supply inventory.
Customer Service Representative
Infocision Managment
01.2017 - 03.2021
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
Education
Medical Billing And Coding
Ultimate Medical Academy - Clearwater
Clearwater, FL08.2025
High School Diploma -
Altus High School
Altus, OK05.2006
Skills
- Administrative Support
- Database Entry
- Research
- Word Processing
In my spare time I love being out doors and enjoying the camping life and playing games
In my spare time I love enjoying the outdoors and camping with my children we go on allot of adventures such as fishing.
Timeline
General Clerk II
Serco-NA, Inc
02.2022 - Current
Customer Service Representative
Infocision Managment
01.2017 - 03.2021
Medical Billing And Coding
Ultimate Medical Academy - Clearwater
High School Diploma -
Altus High School
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