Veronica Petty
Jacksonville
Summary
Detail-oriented professional with extensive experience in administrative support and customer service. Proven ability to coordinate schedules and manage multiple projects efficiently, contributing to team productivity and client satisfaction.
Overview
7
7
years of professional experience
Work History
General Clerk II
Island Creek Associates
Jacksonville
01.2016 - 05.2019
- Provided administrative support to staff members.
- Greeted customers and answered questions regarding services provided.
- Coordinated schedules and appointments for team members as needed.
- Handled customer inquiries via phone and email with professionalism.
- Responded to requests by preparing and sending files and documents.
- Provided assistance with general clerical functions such as photocopying, faxing, mailing.
Administrative Supervisor
Training Support Center
San Diego
09.2012 - 07.2015
- Supervised daily administrative operations to ensure efficient workflow.
- Provided guidance to staff members in the areas of customer service, data entry, filing systems, office equipment maintenance, and safety protocols.
- Coordinated training schedules and resources for staff development initiatives.
- Trained new administrative staff on policies and procedures for consistency.
- Managed multiple projects simultaneously while adhering to tight deadlines.
Education
Associate of Arts - Liberal Arts
Chaminade University
Honolulu, HI05-2004
Skills
- Administrative support
- Customer service
- Schedule coordination
- Data entry
- Microsoft office
- Time management
- Attention to detail
- Effective communication
- Document preparation
- Travel arrangements
Accomplishments
U.S. Navy Administrative Assistant, Honorably Discharged
Timeline
General Clerk II
Island Creek Associates
01.2016 - 05.2019
Administrative Supervisor
Training Support Center
09.2012 - 07.2015
Associate of Arts - Liberal Arts
Chaminade University