Ashley Cafarella
Parlin
Summary
Operations-driven professional with experience in logistics coordination and high-volume customer service. Skilled in managing time-sensitive workflows, coordinating multiple stakeholders, and maintaining accuracy under pressure. Seeking a healthcare administration or patient services role.
Overview
6
6
years of post-secondary education
9
9
years of professional experience
Work History
Logistics Coordinator
DSV – Freight Forwarder
08.2022 - Current
- Coordinated logistics operations for international freight shipments across various modes.
- Coordinated international freight shipments, scheduled pickups, prepared export documentation, communicated with carriers and vendors, tracked shipments, resolved delays, and maintained accurate records to ensure timely delivery.
- Scheduled transportation and optimized routes to ensure timely deliveries.
- Managed documentation and compliance for customs clearance processes effectively.
Server / Customer Service
The Cheesecake Factory
12.2017 - Current
- Provided exceptional customer service in a fast-paced dining environment.
- Delivered exceptional customer service, processed payments, resolved customer concerns, trained new employees, and managed multiple priorities in fast-paced environment.
- Oversaw multiple tables during busy service hours efficiently during peak service hours.
- Assisted in menu knowledge and food pairings for guest inquiries.
Education
B.S. - Business Management
Wilmington University
Wilmington, DE 09.2016 - 12.2020
Associate of Arts - Psychology
Brookdale Community College
Lincroft, NJ 08.2014 - 05.2016
Skills
- Logistics
- Operations Coordination
- Inventory management
- Scheduling
- Data Entry
- Microsoft Office
- Problem Solving
- Communication
- Customer Service
Timeline
Logistics Coordinator
DSV – Freight Forwarder
08.2022 - Current
Server / Customer Service
The Cheesecake Factory
12.2017 - Current
B.S. - Business Management
Wilmington University
09.2016 - 12.2020
Associate of Arts - Psychology
Brookdale Community College
08.2014 - 05.2016