Ashley Caples
Lakeside,AZ
Summary
Proven to excel at Safeway, I leveraged my database entry expertise and exceptional customer service skills to surpass productivity goals. Known for adaptability and problem-solving, I significantly enhanced customer satisfaction and store efficiency. My dedication to teamwork and operational excellence, coupled with effective communication, drove notable improvements in store operations and customer experience.
Overview
2
2
years of professional experience
Work History
All Purpose Clerk
Safeway
07.2023 - Current
- Exceeded productivity goals by prioritizing workloads effectively during peak hours of operation.
- Improved customer satisfaction by providing efficient and accurate service in various departments.
- Supported special events within the store, helping create a memorable experience for customers.
- Demonstrated adaptability by taking on additional responsibilities during times of staff shortages or high-volume periods.
- Assisted customers with product selection, ensuring a positive shopping experience.
- Processed customer transactions quickly, accurately, and with excellent customer service skills.
- Handled customer inquiries and complaints professionally, resolving issues promptly.
- Participated in training sessions for improved job performance and knowledge of store procedures or policies.
- Served as a reliable coworker by consistently arriving on time for shifts and maintaining open communication with management about scheduling needs or concerns.
- Promoted a safe working environment by adhering to safety protocols throughout the store.
- Assisted in loss prevention efforts through vigilance and adherence to company policies.
- Collaborated with team members to achieve daily tasks and support overall store operations.
- Enhanced store appearance through regular cleaning, organizing, and merchandising tasks.
- Crosstrained in multiple departments for increased versatility as an All Purpose Clerk within the store setting.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Processed incoming and outgoing mail and packages according to established procedures.
- Monitored and tracked budgets and expenses.
- Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
Education
Associate of Applied Science - Computer And Information Systems
Northland Pioneer College
Show Low, AZ05-2026
GED -
Northland Pioneer College
Show Low, AZ08-2006
Skills
- Database entry
- Bookkeeping
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Problem-solving abilities
- Multitasking Abilities
- Reliable and punctual
- Organizational skills
- Creative thinking
- Active listening
- Effective communication
- Telephone etiquette
- Cash management
Timeline
All Purpose Clerk
Safeway
07.2023 - Current
Associate of Applied Science - Computer And Information Systems
Northland Pioneer College
GED -
Northland Pioneer College
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