Overview
Work History
Skills
References
Timeline
Generic

Ashley Carver

Gloverville,SC

Overview

8
8
years of professional experience

Work History

Customer Service Representative

EMPIRE LOANS
AUGUSTA, GA
02.2023 - 10.2024
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Medical Assistant

Aiken Dermatology And Skin Cancer Clinic
Aiken, SC
07.2017 - 08.2022

Take patients to the exam room to do a thorough and timely evaluation. Write prescriptions as indicated for the problem. Assist the physician during the physician/patient visit. Document all recommendations made by the physician. Set up all biopsy/surgical trays. Assist in all surgical procedures. Return and make medical phone calls pertaining to prescriptions or questions. Prior authorizations for prescriptions.

Cashier/Waitress

Carrot Top
Bath, SC
04.2017 - 07.2017
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Took orders for food and drinks and delivered them to guests.
  • Replenished beverages when necessary.
  • Checked back with customers throughout meal service to ensure satisfaction.
  • Bussed tables as needed during peak hours.
  • Answered questions about menu items, ingredients, and pricing.

Skills

  • Account updating
  • Appointment Scheduling
  • Inbound and Outbound Calling
  • Complaint resolution
  • Administrative Support
  • Typing proficiency
  • Medical terminology knowledge
  • Customer Service

References

References available upon request.

Timeline

Customer Service Representative

EMPIRE LOANS
02.2023 - 10.2024

Medical Assistant

Aiken Dermatology And Skin Cancer Clinic
07.2017 - 08.2022

Cashier/Waitress

Carrot Top
04.2017 - 07.2017
Ashley Carver