Ashley Castillo
Fernley,NV
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical Assistant/Receptionist
Renown
Fernley, NV
11.2021 - Current
- Transcribed phone messages and relayed to appropriate personnel.
- Performed various administrative tasks by filing, copying and faxing documents.
- Supported office staff and operational requirements with administrative tasks.
- Registered and verified patient records before triage with most up-to-date information.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Checked patient insurance, demographic, and health history to keep information current.
Assistant Manager
Burger King
04.2018 - 01.2019
- Resolve customer complaints or problems
- Manage guest services
- Evaluate quality of materials or products
- Monitor activities of individuals to ensure safety or compliance with rules.
Order Filler
Chewy
04.2017 - 02.2018
- Package objects for shipping
- Load materials or equipment
- Record shipping information.
Delivery Driver
Orilleys Auto Parts
Reno, NV
05.2016 - 04.2017
- Kept detailed records of deliveries and money received from customers.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Delivered packages to customer doorsteps and business offices.
Education
Certificate - Medical Assisting
Milian Institute
Sparks, NV01.2020
GED -
Truckee Meadows Community College
Reno, NV04.2011
Skills
- Medical Records Verification
- Front Desk Operations
- Tracking Systems
- Efficiency Improvement
- Compassionate Care
- Medical Histories and Vital Statistics
- Medical Screening
- Appointment Scheduling
- Inpatient Care
- Patient Records Gathering
- HIPAA Guidelines
- CPR Certified
- Teamwork and Collaboration
Certification
EMR
Medication Administration
Sterilization
ICD 10
Insurance Verification
Rooming Patients
Vital Signs
CPR Certified
Affiliations
Automated External Defilbrillator
Emergency First Aid
H.I.P.A.A
Languages
Spanish
Limited Working
Timeline
Medical Assistant/Receptionist
Renown
11.2021 - Current
Assistant Manager
Burger King
04.2018 - 01.2019
Order Filler
Chewy
04.2017 - 02.2018
Delivery Driver
Orilleys Auto Parts
05.2016 - 04.2017
Certificate - Medical Assisting
Milian Institute
GED -
Truckee Meadows Community College