Ashley Castillo
Los Angeles,CA
Summary
Proactive EMT and Food Service worker with experience in executing quality care in high-pressure situations and also making guests comfortable in a restaurant environment. Outstanding knowledge in emergnecy pre hospital care and outstanding team communication skills. Proudly demonstrated commitment, compassion and reasoned thinking while performing tasks rapidly to enhance patient outcomes.
Overview
2
2
years of professional experience
1
1
Certification
Work History
EMT-B Volunteer
Prn Ambulance
Los Angeles , California
2024.08 - 2024.08
- Documented patient condition and treatment to facilitate plan of care.
- Explained to conscious patients steps involved for medical evaluations and need for possible hospital transport.
- Developed strong rapport with other medical professionals to foster quality and efficient patient care.
- Assessed emergency situations and prioritized medical care for patients.
- Asked patients questions about over-the-counter medications, prescriptions and illicit drug activity to identify side effects or signs of overdose.
- Evaluated patients' medical status and monitored vital signs during transit.
Front of House Staff Member
Chick-fil-A
Los Angeles , CA
2022.06 - 2024.06
- Explained menu items, took orders and delivered food courses according to instruction.
- Welcomed each guest warmly and engaged guests to learn how to best serve their needs.
- Trained and mentored new FOH staff in restaurant procedures, food safety and customer service standards.
- Collaborated with team to deliver timely service of items.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Filled and served various beverages for customers.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Education
EMT Certification - Pre-Hospital Care
University of California - Los Angeles
Los Angeles, CA2024-07
Some College (No Degree) - Science of Nursing
Santa Monica College
Santa Monica, CASkills
- Money Handling
- Multilingual
- Training and mentoring
- Team Collaboration
- Food inspection
- Payment Processing
- Basic emergency medical skills
- Bleeding control certified
- Vital signs monitoring
- Medical Recordkeeping
- Critical decision-making skills
- CPR and First Aid
- Supply Restocking
- Patient evaluations
Certification
- EMT-B License
- CPR certified
- Stop the Bleed certified
Languages
Spanish
Professional
Portuguese
Elementary
Timeline
EMT-B Volunteer
Prn Ambulance
2024.08 - 2024.08
Front of House Staff Member
Chick-fil-A
2022.06 - 2024.06
EMT Certification - Pre-Hospital Care
University of California - Los Angeles
Some College (No Degree) - Science of Nursing
Santa Monica College
- EMT-B License
- CPR certified
- Stop the Bleed certified
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