Summary
Overview
Work History
Education
Skills
Languages
Affiliations
References
Timeline
Generic

Ashley Caton

Jemison,AL

Summary

Orderly and committed Administrative Assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced court environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.

Overview

10
10
years of professional experience

Work History

Administrative Assistant for Treatment Court

Shelby County Community Corrections
Columbiana, Alabama
04.2020 - Current
  • Perform office management procedures in a timely manner
  • Communicate with participants for all Treatment Courts
  • Maintain and organize office files for case managers and employees
  • Schedule appointments for Case Managers in the office for Treatment Court participants
  • Coordinate scheduled court dates and events with Attorneys and Judges
  • Plan and facilitate all specialty court graduations.
  • Experience working in Drug Court, Mental Health Court, Veterans Treatment Court, Domestic Violence Court and PFA (Protection From Abuse) Court.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Updated contact lists regularly when changes occur in employee status or contact information.
  • Handled confidential documents in an organized fashion according to established protocol.

Assistant Manager

Approved Cash
Clanton, Alabama
06.2017 - 11.2017
  • Skilled in E Cash and E Taps
  • Writing loans such as – Title, Payday, & Installments
  • Answered and made Collection Calls to borrowers
  • Received payments from borrowers and applied payments to accounts
  • Order and dispense supplies in a timely manner.
  • Tracked and submitted employee timesheets to prepare for payroll processing.
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Responded to customer issues to provide immediate resolution and improve retention.

Assistant Manager

Bar-D
Clanton, Alabama
06.2014 - 05.2017
  • Investigate customer complaints and provide solutions
  • Communicate with customers via phone, email, or letter
  • Hire, train, and terminate customer service agents
  • Arrange conferences and meetings
  • Operate electronic mail systems and coordinate the flow of information both internally and with other organizations
  • Prepare and mail checks to vendors.
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.

Education

NHA Certified Phlebotomy Technician -

JES Health Services
Montgomery, AL
08.2019

Business Management

Capella University
Minneapolis, MN

Some College (No Degree) -

George Corley Wallace State Community College - Selma
Selma, AL

Skills

  • Midas
  • Paracelsus
  • Microsoft Office
  • Google Platform
  • QuickBooks
  • Intuit
  • Invoice Processing
  • Office Administration
  • Customer Service
  • Microsoft PowerPoint
  • Scheduling and calendar management
  • File Organization
  • Multi-Line Telephone Systems
  • Multitasking and prioritization

Languages

English
Professional

Affiliations

  • Youth League Vice President

References

References available upon request.

Timeline

Administrative Assistant for Treatment Court

Shelby County Community Corrections
04.2020 - Current

Assistant Manager

Approved Cash
06.2017 - 11.2017

Assistant Manager

Bar-D
06.2014 - 05.2017

NHA Certified Phlebotomy Technician -

JES Health Services

Business Management

Capella University

Some College (No Degree) -

George Corley Wallace State Community College - Selma

Similar Profiles

CREATE PROFILE
Ashley Caton