Ashley Charr
Wytheville,VA
Summary
Client focused sales representative with 6 years of experience in the insurance industry and 15 years of experience in customer service. Recognized for building strong customer relationships by providing outstanding customer service with genuine communication and education of products.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales Representative
barry scott State Farm
Olla, USA
02.2025 - 06.2025
- Managed underwriting tasks and resolve company cancellations/non-renewals with customers to retain business.
- Identified opportunities for cross-selling additional products and services.
- Identified areas of improvement in existing processes and implemented solutions accordingly.
- Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales opportunities.
Sales Representative
craig Bowman State Farm
Hillsville, USA
08.2024 - 02.2025
- Generate new business via direct referrals, lead databases, cold calling, and household reviews.
- With my knowledge and understanding of insurance, I assisted customers with understanding their options and help them to make an informed decision regarding insurance.
- Managed service tasks in a timely manner.
- Worked with other team members to assist clients with their policies and claims service.
Preschool Teacher
St Johns Preschool
Wytheville, USA
07.2023 - 07.2024
- Manage classroom activities; including lessons, play, breaks and meals
- Develop and maintain positive relationships with children, parents, and staff
- Maintain a clean and tidy classroom while adhering to health/safety and sanitation protocols.
- Help children reach developmental milestones through various activities, such as songs, dance, games, and story telling.
- Assist children with working through their emotions and appropriate ways to communicate and express how they are feeling.
Account Manager
Sale Insurance Agency
Lakeland, USA
09.2020 - 01.2022
- Manage and review existing insurance households
- Utilize product and industry knowledge to make coverage recommendations
- Generate new business opportunities during household reviews
- Uphold an elevated level of customer service and satisfaction to maintain customer retention
Sales Representative
Keith Hargrove State Farm
Lakeland, USA
06.2017 - 09.2020
- Scheduling appointments to review insurance households
- Utilize product and industry knowledge to make coverage recommendations
- Generate new business via direct referrals, lead databases and cold calling
- Ensured that customer’s service needs are handled in an effective and efficient manner
- Closed a minimum of 5 bank loans per month
Education
Associates -
Asheville-buncombe technical community college
Skills
- Complex Problem-solving
- Relationship building
- Client retention
- Sales strategies
- Customer service
- Communication skills
- CRM proficiency
- Customer needs assessment
- Insurance knowledge
Certification
- P&C License (VA, NC, LA, AR)
- Life, Health, and Annuities License (VA, NC, LA, AK)
- Infant, child, and adult CPR
Timeline
Sales Representative
barry scott State Farm
02.2025 - 06.2025
Sales Representative
craig Bowman State Farm
08.2024 - 02.2025
Preschool Teacher
St Johns Preschool
07.2023 - 07.2024
Account Manager
Sale Insurance Agency
09.2020 - 01.2022
Sales Representative
Keith Hargrove State Farm
06.2017 - 09.2020
Associates -
Asheville-buncombe technical community college