Ashley Chatman
Tomball,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Outside Sales Consultant
Modern Salon Services
Greater Houston Area
07.2018 - 06.2023
- Started working Houston market in 2018 with 15 active accounts. In June 2023, there were 45 active accounts.
- Developed customized solutions for clients'' unique needs, resulting in higher customer satisfaction and repeat business.
- Expanded client base through strategic networking and cold calling efforts, identifying potential leads and converting them into loyal customers.
- Conducted market research to stay informed on industry trends and competitor activities, adjusting sales strategies accordingly.
- Maintained high level of product knowledge through ongoing training and self-directed learning initiatives, enabling confident promotion of offerings to clients.
- Mentored new team members in best practices for outside sales success, sharing valuable insights from personal experiences.
Salon Owner/Operator
Self-employeed
Tomball, TX
05.2015 - 07.2020
- Enhanced client satisfaction by offering personalized hair and beauty services tailored to individual preferences.
- Increased customer retention through exceptional service and consistent follow-up communication.
- Managed salon operations efficiently, ensuring smooth day-to-day functioning and top-quality customer experiences.
- Implemented targeted marketing strategies that attracted new clients and increased overall revenue.
- Maintained accurate financial records by tracking expenses, managing budgets, and analyzing sales data for informed decision-making purposes.
Hair Stylist
Sozo Boutique Salons
03.2013 - 05.2015
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Increased salon revenue by upselling products and additional treatments during appointments.
- Collaborated with fellow stylists to create positive work environment and share best practices.
- Built loyal clientele through exceptional customer service and attention to detail in styling techniques.
Education
Cosmetology - Hair
Aveda Cosmetology Institute
The Woodlands, TXAssociate of Arts -
Lone Star College
The Woodlands, TX12.2018
Skills
- Territory Management
- Sales Presentations
- Upselling strategies
- Closing Techniques
- Event Management
- Marketing
- Brand Management
- Event Marketing
- Social Media Promotion
- Budgeting and finance
Accomplishments
- From 2018-2023 I developed and grew my designated market by 200% with a 40% increase each year.
- First Runner-Up for Miss Texas of America 2019
- Parent-Teacher Organization President
- Co-chaired two school wide fundraisers which collectively surpassed our fundraising goal by over $10,000.
Timeline
Outside Sales Consultant
Modern Salon Services
07.2018 - 06.2023
Salon Owner/Operator
Self-employeed
05.2015 - 07.2020
Hair Stylist
Sozo Boutique Salons
03.2013 - 05.2015
Cosmetology - Hair
Aveda Cosmetology Institute
Associate of Arts -
Lone Star College