Ashley Chavarria
Pharr
Summary
Detail-oriented candidate with valuable experience in customer service and team leadership. Focuses on maintaining accurate records and delivering exceptional service, while adapting to various roles. Ready to contribute transferable skills to enhance team performance and customer experiences.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Representative/ Procter
Rio Plex Safety Council
McAllen, TX
02.2026 - Current
- Assisted customers with inquiries, providing accurate information and solutions to enhance satisfaction.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Contributed to fair assessment practices by promptly reporting any observed instances of academic dishonesty.
- Utilized organizational skills to maintain accurate records of examination details, including dates, times, and participating students.
Substitute Teacher, K-12
Psja Isd
Pharr, TX
11.2025 - 04.2026
- Delivered engaging lessons across diverse subjects for K-12 students.
- Adapted instructional materials to meet varying student needs and learning styles.
- Implemented classroom management strategies to maintain a productive learning environment.
- Collaborated with teachers to ensure continuity of education during absences.
Cashier
Target
McAllen, TX
12.2025 - 01.2026
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and provided exceptional service.
- Maintained cleanliness and organization of checkout area to enhance efficiency.
- Handled cash, credit, and gift card transactions accurately and securely.
- Supported inventory management by restocking shelves as needed during shifts.
Team Leader
Rack Room Shoes
McAllen, TX
05.2024 - 11.2025
- Led daily operations to enhance team productivity and customer satisfaction.
- Trained and mentored new team members on store policies and sales techniques.
- Coordinated merchandise displays to optimize customer engagement and sales performance.
- Implemented loss prevention strategies to reduce shrinkage and improve store security measures.
Usher
Bert Ogden Arena
Edinburg, TX
08.2023 - 05.2024
- Assisted patrons with seating and event navigation, ensuring positive guest experiences.
- Monitored compliance with safety protocols, enhancing overall venue security.
- Facilitated crowd control during events, maintaining orderly entry and exit procedures.
- Collaborated with team members to address guest inquiries and resolve issues efficiently.
Education
BBA - Management
The University of Texas Rio Grande Valley
Edinburg, TX05.2028
High School Diploma -
PSJA North ECHS
Pharr, TX05.2022
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
Certification
Substitute Certification
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Customer Service Representative/ Procter
Rio Plex Safety Council
02.2026 - Current
Cashier
Target
12.2025 - 01.2026
Substitute Teacher, K-12
Psja Isd
11.2025 - 04.2026
Team Leader
Rack Room Shoes
05.2024 - 11.2025
Usher
Bert Ogden Arena
08.2023 - 05.2024
BBA - Management
The University of Texas Rio Grande Valley
High School Diploma -
PSJA North ECHS