Ashley Chevis
Lafayette,LA
Summary
Dynamic Outreach Specialist with a proven track record at Upward Health, excelling in community engagement and patient enrollment. Skilled in Salesforce and effective communication, I successfully implemented targeted outreach strategies, enhancing patient onboarding experiences and fostering trust. Committed to teamwork and problem-solving, I ensure positive outcomes in fast-paced environments.
Overview
13
13
years of professional experience
Work History
Outreach Specialist
Upward Health
New York
05.2023 - Current
- Skilled in enrolling patients into Upward Health’s programs and ensuring they have a smooth onboarding experience.
- Works well within a team, sharing knowledge, providing support, and contributing to the collective goals of the outreach program.
- Ability to clearly and persuasively communicate Upward Health’s services and benefits to potential patients, making complex information easy to understand.
- Trained new staff on outreach protocols and community engagement techniques.
- Increased community engagement by implementing targeted outreach strategies and regularly participating in relevant events.
- Demonstrates excellent time management by balancing outreach activities, managing caseloads, and meeting set goals within a fast-paced environment.
- Approaches patient interactions with empathy, ensuring each patient feels heard and understood.
- Addressing patient concerns or objections during outreach efforts, ensuring positive outcomes and maintaining trust.
Mental Health Technician
Healthy You Social Services
Opelousas, LA
04.2013 - 05.2020
- Assisted clients with daily living activities to promote independence and well-being.
- Monitored patient behavior and reported significant changes to healthcare team.
- Documented patient interactions and progress in electronic health records accurately.
- Collaborated with interdisciplinary teams to develop individualized care plans for clients.
Education
Phlebotomy And EKG -
SLCC Charles B Coreil Campus
Ville Platte, LASkills
Community events
Data analysis
Project outreach plans
Salesforce
Public relations
Community engagement
Microsoft office
Employee training
Home visits
Teamwork
Customer service
Problem-solving
Time management
Attention to detail
Multitasking
Excellent communication
Active listening
Verbal and written communication
Timeline
Outreach Specialist
Upward Health
05.2023 - Current
Mental Health Technician
Healthy You Social Services
04.2013 - 05.2020
Phlebotomy And EKG -
SLCC Charles B Coreil Campus