Ashley Chrietzberg

Intensively utilizes an automated computer system to provide customer service for multiple government assistance programs at high call volumes efficiently and effectively while adhering to QA guidelines.

Maintain updated and detailed records of calls in physical and electronic database. Plan, organize, and manage work of drivers to accomplish consistent work within organizational standards.

Implement operational strategies and effectively build customer and employee loyalty. Monitor financial performance and control expenses to provide financial stability and long-term organizational growth. Provide thoughtful guidance to personnel in navigating and resolvingsnags in productivity. Develop and implement strategies to increase sales and profitability.