Ashley Clark
American Fork,UT
Summary
Results-driven office management professional with strong skills in customer service and organizational efficiency. Experienced in verifying insurance eligibility and optimizing patient scheduling, contributing to enhanced service delivery and compliance with regulations.
Overview
2027
2027
years of professional experience
Work History
Office Manager
The Saul Clinic Of Chiropractic and Sun Wellness Acupuncture
Sandy Springs, GA
07.2024 - 07.2026
- Verified insurance eligibility and benefits for patients, ensuring accurate coverage information.
- Coordinated with healthcare providers to obtain necessary pre-authorization documents.
- Communicated effectively with patients and medical staff regarding their insurance status and coverage options.
- Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
- Assisted physicians with clinical documentation to ensure complete and accurate records for each patient visit.
- Managed patient scheduling and appointment confirmations to optimize office workflow.
- Oversaw inventory management, ensuring adequate supplies while reducing waste.
Pharmacy Technician
Kroger Pharmacy
Smyrna, GA
2023 - 2024
- Assisted pharmacists in preparing and dispensing medications accurately.
- Maintained inventory levels by monitoring stock and placing orders as needed.
- Educated customers on medication usage and potential side effects effectively.
- Processed prescription insurance claims, ensuring compliance with regulations.
- Operated pharmacy software for prescription management and patient records efficiently.
- Collaborated with healthcare providers to resolve medication-related issues promptly.
- Coordinated verification and filling of more than 200 daily prescriptions in high-volume pharmacy environment.
Receptionist
MC Salon
Milton, GA
2018 - 2023
- Managed multi-line phone system, directing calls to appropriate departments.
- Managed front desk operations, ensuring smooth appointment scheduling and client check-in processes.
- Coordinated communication between stylists and clients to facilitate timely service delivery.
- Maintained accurate records of appointments and client preferences for improved service personalization.
- Processed payments efficiently, ensuring accuracy in transactions and financial reporting.
- Greeted and assisted visitors, ensuring a welcoming environment.
- Scheduled appointments and maintained calendar for office staff.
Private Caregiver
Chulio Hills Health & Rehabilitation
Rome, GA
2015 - 2017
- Assisted patients with daily living activities, promoting independence and comfort.
- Monitored patient health metrics, reporting changes to healthcare professionals promptly.
- Developed personalized care plans in collaboration with family members and medical staff.
- Provided companionship to patients, enhancing emotional well-being through engaging activities.
- Administered medications according to prescribed schedules, ensuring adherence to care protocols.
Education
Pharmacy Technician
Stepful
Atlanta, GA2024
Certificate/Diploma -
Aveda Arts & Sciences Institute Atlanta
Atlanta, GA2017
Skills
- Customer service
- HIPAA compliance
- Coverage and authorizations
- Insurance billing
- Office management
- Organizational skills
- Office administration
- Data entry
- Billing
- Scheduling and calendar management
- Administrative support
Timeline
Office Manager
The Saul Clinic Of Chiropractic and Sun Wellness Acupuncture
07.2024 - 07.2026
Pharmacy Technician
Kroger Pharmacy
2023 - 2024
Receptionist
MC Salon
2018 - 2023
Private Caregiver
Chulio Hills Health & Rehabilitation
2015 - 2017
Pharmacy Technician
Stepful
Certificate/Diploma -
Aveda Arts & Sciences Institute Atlanta