ASHLEY CLIFTON
Clinton,MO
Summary
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results. Aiming to further develop expertise in optimizing the onboarding process for new hires.
Overview
21
21
years of professional experience
Work History
Dispatcher
First Student Transportation
Clinton, MO
12.2023 - Current
- Performing administrative duties such as filing paperwork, updating databases, and preparing documents for review by management staff.
- Set schedules, implementing new policies, and working with managers to optimize operational procedures and establish clear objectives.
- Provides excellent customer service by responding promptly to customer inquiries and complaints.
- Maintains and monitors driver compliance to adhere to company, state, and federal regulations by using Encompass
- Supports payroll preparation for workforce of 99 employees.
- Facilitated employee navigation and usage of Workday system serving as location's coordinator.
- Facilitating seamless transition for new staff throughout the onboarding process.
- Contributing to initial setup of routing and mapping software for two out of five locations utilizing Versatrans.
Operations Manager
Clifton's Carpet Shop
Clinton, MO
01.2004 - 12.2023
- Maintained a high level of accuracy in accounts receivable, collecting over $80,000 in payments per month
- Cultivated and managed customer relationships to drive sales growth, creating a strong customer base and referral network
- Provided support for the sales office, including answering phone calls, conducting drop-in client meetings and scheduling appointments
- Performed analysis of sales and accounts payable data to ensure accurate financial reporting; actively participating in monthly, quarterly, and annual financial reporting
Rural Route Carrier
United States Postal Services
Clinton, MO
06.2012 - 01.2015
- Handled 600 daily mail deliveries, sorted mail, and processed mail for 8,000 customers
- Processed and distributed letters and packages, ensuring tracking information and transactions were accurate
- Trained 8 new rural route carriers to adhere to safety and quality standards
Education
90+ credit hours - Business Administration, Accounting
University of Central Missouri
Warrensburg, MissouriSkills
- EXCELLENT CUSTOMER SERVICE
- MULTI-TASKING
- FISCAL APTITUDE
- OFFICE ADMINISTRATION & MANAGEMENT
- SALES GROWTH
- ANALYTICAL PROBLEM SOLVER
- ACCOUNTS PAYABLE MANAGEMENT
- ACCOUNTS RECEIVABLE MANAGEMENT
- EMPLOYEE REGULATION COMPLIANCE
- GENERAL LEDGER ACCOUNT MANAGEMENT
- PROFICIENT IN MICROSOFT OFFICE SUITE
- WORKDAY PROGRAM COORDINATOR
- STRATEGIC TEAM DEVELOPMENT
References
Available upon request.
Pronouns
She/Hers/Her
Timeline
Dispatcher
First Student Transportation
12.2023 - Current
Rural Route Carrier
United States Postal Services
06.2012 - 01.2015
Operations Manager
Clifton's Carpet Shop
01.2004 - 12.2023
90+ credit hours - Business Administration, Accounting
University of Central Missouri