Ashley Cobo
Homestead,FL
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
8
8
years of professional experience
Work History
Dispatcher Clerk
Kemper Insurance
08.2022 - Current
- Collaborated with cross-functional teams to align production plans with customer requirements.
- Streamlined documentation processes, resulting in improved organization and easier access to critical information.
- Trained new employees on established procedures, providing ongoing mentorship for their continued growth and success within the company.
- Managed high-stress situations, prioritizing tasks to maintain optimal productivity levels in a fast-paced environment.
Receptionist
DDA Engineers
12.2019 - 07.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered central telephone system and directed calls accordingly.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Gained proficiency in Microsoft Office (Word, Excel, Outlook, Powerpoint) and other various computer applications.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Organized, maintained and updated information in computer databases.
Cashier/Customer Service Cashier
Bike Tech
12.2016 - 12.2019
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Stocked, tagged and displayed merchandise as required.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
South Miami Senior High School
Miami06-2015
Skills
- Prioritization
- Customer service
- Time management
- Multitasking and organization
- Updating logs
- Able to accept criticism
- Conflict resolution
- Data entry
Languages
English
Spanish
Objective
- To secure a challenging position in a reputable organization to expand my knowledge and skills.
Timeline
Dispatcher Clerk
Kemper Insurance
08.2022 - Current
Receptionist
DDA Engineers
12.2019 - 07.2022
Cashier/Customer Service Cashier
Bike Tech
12.2016 - 12.2019
High School Diploma -
South Miami Senior High School
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