Ashley Conn
La Vergne,TN
Summary
Organized and dependable Concierge and Registrar with over seven years of healthcare experience. Knowledgeable with Meditech, insurance verification, and customer service functions.
Overview
13
13
years of professional experience
Work History
Patient Experience Concierge/Registrar
TriStar Centennial Medical Center
09.2016 - Current
- Promotes and demonstrations excellent customer service
- Secures all signatures necessary for treatments, the release of medical information, assignment of insurance benefits, and payment of services from legally responsible parties
- Explains policies regarding services, charges, insurance billing, and payment of account
- Interviews patients for all pertinent account information, verifies insurance coverage, and processes payments.
Substitute Teacher
Williamson County Schools
08.2015 - 09.2016
- Experience helping students to learn subject matter and/or skills that are required for scheduled lessons and to provide meaningful instruction for assigned classrooms in the absence of the regular classroom teacher.
Preschool Teacher
The Gardner School
07.2014 - 06.2015
- Prepared three and four year old children for Prekindergarten
- Helped children grow and develop appropriate cognitive and learning abilities
- Responsible for keeping children in a safe, educational, and fun environment
- Received two Apple Awards for excellence in teaching.
Customer Service Associate/Cashier
Lowes
03.2011 - 07.2014
- Cash handling and customer service experience
- Experience processing credit card payments and applications
- Sales experience selling Extended Protection and Replacement Plans.
Education
Master of Education in Elementary Education -
Middle Tennessee State University
Murfreesboro, TNBachelor of Science in Psychology -
Middle Tennessee State University
Murfreesboro, TNSkills
- MEDITECH Software
- Medical Insurance Plans knowledge
- Eligibility Determination
- Organization and Time Management
- Accuracy and Precision
- Collaboration and Teamwork
- Customer Service
- Exceptional communication
- Effective Decision Making
- Excellent Multitasking
- Conflict Resolution
- Data Entry
Timeline
Patient Experience Concierge/Registrar
TriStar Centennial Medical Center
09.2016 - Current
Substitute Teacher
Williamson County Schools
08.2015 - 09.2016
Preschool Teacher
The Gardner School
07.2014 - 06.2015
Customer Service Associate/Cashier
Lowes
03.2011 - 07.2014
Master of Education in Elementary Education -
Middle Tennessee State University
Bachelor of Science in Psychology -
Middle Tennessee State University