Ashley Corona
Fayetteville,NC
Summary
In a world that grows more digital every day, the aim is to remain focused on being the person that companies look for. With more than 10 years of Customer Service experience and two years of full-cycle recruiting, the goal is not just another AI looking for buzzwords in resumes, it's to connect with and build a working relationship with every client and candidate.
Having worked the recruiting process forward and backward: both recruiting to fill a position, and finding the right position to fit the candidate, the knowledge gained will produce results for every company looking for the right candidate.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Talent Developer
Randstad
11.2022 - Current
- Assisted with OneTen process creation to assist with startup account including creating step-by-step communication for candidates where there was none.
- Matched candidates to job descriptions within internal databases based on a skills-first approach.
- Conducted phone interviews to assess applicants' relevant knowledge, skills, experience and aptitudes with over 150 candidates per month on average.
- Worked with Gr8 People in new and innovative ways to make it work for our unique project.
- Studied job descriptions and qualifications to determine applicant requirements and advertised them on social media and job boards such as Indeed, Monster, Zip Recruiter, etc.
Recruiter
United Airlines
11.2021 - 10.2022
- Handled multiple requisitions for up to 12 company locations at any given point via ATS - Taleo.
- Conducted phone interviews to assess applicants' relevant knowledge, skills, experience and aptitudes.
- Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
- Scheduled and conducted in-person hiring events for locations all over the US.
- Coordinated schedules to arrange management interviews with applicants.
- Conducted reference checks, background screenings and other pre-employment checks to verify information on applicants' resumes.
- Assisted with onboarding and orientation of approximately 25-30 new hires per month to expedite acclimatization process.
- Bi-weekly detailed reporting with HRBP representatives.
- Assigned three hard to fill stations due to productivity and dependable processes that I conducted with other locations.
Early Childhood Educator
Building Blocks Early Childhood Education Center, Cameron
10.2019 - 11.2020
- Maintained and fostered positive and constructive interactions with staff, families, and children.
- Applied play-based strategies to provide diverse approaches to learning.
- Implemented developmentally and culturally appropriate curriculum for children, creating positive, and safe classroom environments.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Created safe and nurturing learning environment for preschoolers.
Customer Service, Retail Agent Technical Support
AT&T
12.2017 - 10.2018
- Handled high volume and elevated stress calls promptly and with courteous professionalism.
- Maintained working knowledge of products, accounts, representatives, tools and systems.
- Completed call documentation while speaking with customers.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Learned and maintained in-depth understanding of product and service information to offer knowledgeable and educated responses to diverse customer questions.
- Explained product prices and packages as well as answered questions and addressed concerns of customers.
- Followed up with customers to confirm satisfaction with purchases and resolve last-minute issues.
Education
Education
University of Phoenix
RemoteSkills
- Networking and Partnership Development
- Startup Recruitment
- IT Recruitment Trends
- Development Activities
- Interviewing and Prescreening
- Project Recruiting
- Remote Conferencing and Communication
- Taleo/Gr8 People Applicant Tracking Software
- Talent Acquisition Strategies
- Strategic Sourcing - Diversity Focused
- Creating and Presenting Data Insights
- Resume Building
Certification
Influence Through Insights - Data
Driven Insights Graduate
Additional Information
Randstad Alumni
University of Phoenix Alumni
Timeline
Talent Developer
Randstad
11.2022 - Current
Recruiter
United Airlines
11.2021 - 10.2022
Early Childhood Educator
Building Blocks Early Childhood Education Center, Cameron
10.2019 - 11.2020
Customer Service, Retail Agent Technical Support
AT&T
12.2017 - 10.2018
Education
University of Phoenix