Ashley Costa
Aurora,IL
Summary
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Server
Chilis's Bar and Grill
Oswego, IL
07.2022 - Current
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Assisted in training new servers on restaurant policies and efficient service techniques.
- Maintained cleanliness and organization of dining area to enhance overall ambiance and guest satisfaction.
- Resolved guest complaints promptly, enhancing customer retention through effective problem-solving skills.
Custodian
Oswego School District 308
Oswego, IL
05.2024 - 08.2024
- Maintained cleanliness and organization of classrooms, hallways, and common areas.
- Operated cleaning equipment, including floor buffers and vacuum cleaners, effectively.
Cashier
Ace Hardware
Aurora, IL
06.2021 - 03.2023
- Process transactions accurately using point-of-sale systems.
- Assist customers in locating products and provide knowledgeable recommendations.
- Handle cash, credit, and refund transactions with precision and care.
Education
Associate of Science - Psychology
Waubonsee Community College
Sugar Grove, IL05.2025
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
- Reliable and responsible
- Multitasking Abilities
- Team leadership
Timeline
Custodian
Oswego School District 308
05.2024 - 08.2024
Server
Chilis's Bar and Grill
07.2022 - Current
Cashier
Ace Hardware
06.2021 - 03.2023
Associate of Science - Psychology
Waubonsee Community College