Ashley Crowder
Pineville,Missouri
Summary
Dynamic hospitality professional with a strong work ethic and exceptional customer service skills, honed at Texas Roadhouse. Recognized for cultivating warm guest relationships and maintaining cleanliness standards. Proven ability to manage high-volume dining environments while effectively handling cash and engaging customers to enhance their dining experience.
Overview
5
5
years of professional experience
Work History
Server
Homegrown Hospitality Group
08.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Texas Roadhouse
12.2021 - Current
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
Barista
Scooters Coffee Shop
04.2020 - 04.2022
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Provided ongoing feedback to trainees on their progress, offering constructive criticism when necessary while celebrating achievements regularly.
- Improved barista skills through one-on-one training sessions and practical demonstrations.
- Handled cash and processed payments accurately to avoid errors.
Education
High School Diploma -
McDonald County Highschool
Anderson, MO05-2020
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Memory retention
- Cleanliness standards
- Customer service
- Hospitality service expertise
- Menu memorization
- High volume dining
Timeline
Server
Homegrown Hospitality Group
08.2024 - Current
Server
Texas Roadhouse
12.2021 - Current
Barista
Scooters Coffee Shop
04.2020 - 04.2022
High School Diploma -
McDonald County Highschool
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