Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Ashley Crowl

Grantville,PA

Summary

Results-driven leader with experience in Starbucks and retail operations. Skilled in hiring, schedule management, team coaching, and customer service. Set goals, support standards, and improve store performance through strong daily oversight.

Overview

12
12
years of professional experience

Work History

Starbucks General Manager

HMSHost
Middletown, Pennsylvania
10.2022 - Current
  • Coached supervisors and associates on Starbucks standards, customer service, and food safety, while fostering a positive team environment
  • Managed staffing, scheduling, and hiring to align with store demands and optimize operations
  • Oversaw inventory control, ordering, and receiving processes to ensure accurate stock levels and timely bill payments
  • Cash handing, cash management, & deposits

Assistant Teacher

Inspire Early Learning Centers
Harrisburg, Pennsylvania
05.2022 - Current
  • Supervised children during play, meals, and transitions, ensuring safety and engagement.
  • Maintained clean, safe classroom spaces and learning environments to support children's development.
  • Van runs for up to 3 schools

Barista

Starbucks
Linglestown, PA
11.2021 - 04.2022
  • Handcrafted beverages to follow Starbucks standards/recipes
  • Welcomed guests, create moments of connection, and resolve issues using the LATTE model to deliver the Starbucks experience
  • Maintain FOH stock by doing prep based on par sheets/daily volume
  • Maintained areas to be clean, safe, and ready

Food Court Supervisor

AAFEES
Tacoma, Washington
07.2018 - 08.2020
  • Managed daily shift operations for Subway/Einsteins Bagels; worked alongside GM to ensure successes/identify opportunities

Retail Keyholder

Turkey Hill
Oberlin, Pennsylvania
06.2017 - 04.2018
  • Stocked snack, beverages, & cooler products in addition to maintaining store cleanliness/safety.
  • Resolve customer concerns
  • Safe cash handling
  • Closing/end of day procedures

Electrical Apprentice

Secco
Camp Hill, PA
06.2016 - 08.2016
  • Worked alongside foreman on various jobsites junior into senior year of high school to further continue education on electrical construction

Keyholder/Shift Leader

Subway
Linglestown, PA
06.2014 - 06.2016
  • Monitored cash drawers frequently with log, balanced cash drawers at EOD, as well as safe counts/deposits.
  • Recorded bread inventory in tracking log
  • Task delegation; setting the next shift up for success
  • Closing procedures

Education

High School Diploma -

Dauphin County Technical School
Harrisburg, PA
06-2017

Skills

  • Staffing for success
  • Schedule management
  • Inventory control
  • Food safety compliance
  • Cash management
  • Coaching/leading team
  • Problem Solving

Accomplishments

  • Starbucks Leader of the Quarter (December 2024)

Timeline

Starbucks General Manager

HMSHost
10.2022 - Current

Assistant Teacher

Inspire Early Learning Centers
05.2022 - Current

Barista

Starbucks
11.2021 - 04.2022

Food Court Supervisor

AAFEES
07.2018 - 08.2020

Retail Keyholder

Turkey Hill
06.2017 - 04.2018

Electrical Apprentice

Secco
06.2016 - 08.2016

Keyholder/Shift Leader

Subway
06.2014 - 06.2016

High School Diploma -

Dauphin County Technical School
Ashley Crowl