Summary
Overview
Work History
Education
Skills
Timeline
Communication Skills
Leadership Experience
Generic

Ashley Dart

San Diego,CA

Summary

Organized professional with a background in office administration. Known for high productivity levels and the ability to efficiently complete tasks, ensuring smooth operations. Skilled in data entry, file management, and scheduling, with strong capabilities in multi-tasking and prioritizing workloads. Excel through communication, problem-solving, and adaptability, contributing to team success and operational excellence.

Overview

8
8
years of professional experience

Work History

Barista

J.T. Bros
San Diego, CA
09.2025 - Current
  • Trained new baristas on menu items, customer service protocols, and equipment usage.
  • Managed inventory levels, ensuring timely restocking of coffee beans and supplies.
  • Maintained cleanliness and organization of workstations, adhering to health and safety standards.
  • Resolved customer complaints effectively, enhancing overall experience and loyalty.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.

Underwriting Assistant

Dual North America
San Diego, CA
06.2025 - 07.2025
  • Ensured compliance with all regulatory requirements through diligent record-keeping and strict adherence to company policies.
  • Supported underwriters with thorough research and documentation, enabling informed decisions on coverage limits and premium pricing.
  • Facilitated efficient policy renewals by proactively reviewing accounts prior to expiration dates, recommending appropriate adjustments based on changes in risk exposure.
  • Responded to customer requests via telephone and email and effectively answered questions and inquiries.

Initial Disclosure Clerk

Acra Lending
Irvine
11.2024 - 05.2025
  • Reviewed files, records, and other documents to obtain information, or respond to requests.
  • Supported office clerical functions using word processing and other software, email, and office machines.
  • Have verified the accuracy of all paperwork before submission for processing.
  • Entered data into computer systems accurately and efficiently.
  • Courteously answered phones while providing excellent customer service.

Loan Set Up Clerk

Acra Lending
05.2024 - 11.2024
  • Reduced errors in data entry by carefully inputting information into computer systems, with attention to detail.
  • Supported administrative staff with the timely completion of daily tasks, ensuring smooth office operations.
  • Enhanced customer service with timely and accurate information when handling inquiries.
  • Fostered a culture of continuous improvement by suggesting and implementing process enhancements.
  • Maintained confidentiality of sensitive information, adhering strictly to privacy policies.

Barista

Kona Coffee District
08.2023 - 04.2024
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor, and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote a fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction, and foster loyalty.

Barista

Better Buzz
07.2021 - 06.2023
  • The main responsibility I took on at all of these different jobs was making sure the customer was satisfied, and I would always go above and beyond for anything regarding customer satisfaction, which is why I earned an award through multiple customers calling my manager.

Cashier

Big 5 Sporting Goods
11.2019 - 11.2020
  • I greeted customers entering the store and responded promptly to customer needs.
  • I worked a flexible schedule and extra shifts to meet business needs.
  • Operated the cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in the front lanes.
  • Assisted customers with returns, refunds, and resolving transaction issues.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.

Volunteer

Orangewood Foundation
11.2017 - 01.2018
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.

Education

Bachelor of Arts - Political Science

California State University
San Marcos, CA
05-2023

Associate of Science - Political Science

Santiago Canyon College
Orange, CA
05-2021

Skills

  • Data entry
  • Document management
  • Office software
  • Customer service
  • Confidentiality adherence
  • Attention to detail
  • Communication skills
  • Team collaboration
  • Multi-tasking
  • Reliable and punctual

Timeline

Barista

J.T. Bros
09.2025 - Current

Underwriting Assistant

Dual North America
06.2025 - 07.2025

Initial Disclosure Clerk

Acra Lending
11.2024 - 05.2025

Loan Set Up Clerk

Acra Lending
05.2024 - 11.2024

Barista

Kona Coffee District
08.2023 - 04.2024

Barista

Better Buzz
07.2021 - 06.2023

Cashier

Big 5 Sporting Goods
11.2019 - 11.2020

Volunteer

Orangewood Foundation
11.2017 - 01.2018

Associate of Science - Political Science

Santiago Canyon College

Bachelor of Arts - Political Science

California State University

Communication Skills

Communication skills prove to be very important in any workplace to ensure smooth operations. It is very important to pick up on these skills in earlier jobs that require such skills to greet customers as well as assist customers daily. As a barista, communication skills come in two forms, which are customer service and communication within the workplace amongst coworkers. Both of these forms of communication have proven to be of high importance in order to smoothly operate a company. To create relationships with customers means to continue business with people who enjoy you as a person, which extends to the company that you are representing.

Leadership Experience

Leadership can be taught in many different forms, all have their lessons to be learned. As a soccer captain for many years and many teams, it has demonstrated how important it is for any team to have at least one peer to be able to round up a group to collectively achieve the same goal. To continue, as a group leader for a church camp, leadership can be seen more as a responsibility to teach children about the bible as well as ensuring their safety throughout the span of two weeks while also creating a fun environment to keep the kids engaged.