Hi, I’m
Ashley Davis
Eligibility Specialist
Galivants Ferry,SC
Summary
Brings proven track record of success in determining eligibility and resolving complex cases. Works professionally with clients to develop and implement successful strategies for maximizing services and benefits. Skilled in problem-solving and identifying solutions meeting clients' needs.
Overview
2
years of professional experience
Work History
SC Department Of Health & Human Services
Eligibility Specialist
11.2023 - Current
Job overview
- Enhanced client satisfaction by providing timely and accurate eligibility determination for various assistance programs.
- Reduced errors in eligibility determinations by maintaining thorough knowledge of program guidelines and regulations.
- Provided exceptional customer service through prompt response times, clear communication channels, and diligent follow-up practices.
- Ensured compliance with local, state, and federal regulations during all phases of the eligibility determination process.
- Resolved discrepancies with client applications to verify eligibility.
- Maintained detailed records of client interactions, ensuring accuracy and confidentiality of sensitive information.
- Evaluated financial documents to accurately assess income levels, assets, expenses, and other relevant factors impacting client eligibility status.
Horry County Disabilities & Special Needs
Direct Support Staff
04.2023 - 11.2023
Job overview
- Managed challenging behaviors through effective communication, de-escalation techniques, and crisis intervention strategies.
- Assisted clients with daily living tasks for increased autonomy and satisfaction.
- Participated in ongoing training programs to enhance knowledge base and stay current on best practices within the field.
- Provided transportation assistance as needed, enabling clients to access appointments, resources, or recreational activities safely.
- Improved client well-being by providing emotional support and fostering strong relationships.
- Advocated for clients'' rights, ensuring they receive appropriate services, accommodations, and support in line with their individual needs.
Coastal Carolina University
Custodian
04.2022 - 04.2023
Job overview
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Moved furniture for cleaning and set up for special events.
- Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
Education
Aynor High School, Aynor, SC
High School Diploma
06.2008
Skills
- Data Entry
- Effective communication skills
- Microsoft Office
- Verbal Communication
- Administrative Support
- Effective Communication Skills
- Outbound Calls
- Eligibility Requirements
- Paperwork and Documentation
Timeline
Eligibility Specialist
SC Department Of Health & Human Services
11.2023 - Current
Direct Support Staff
Horry County Disabilities & Special Needs
04.2023 - 11.2023
Custodian
Coastal Carolina University
04.2022 - 04.2023
Aynor High School
High School Diploma
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