Summary
Overview
Work History
Education
Skills
Timeline
Business Subject Matter Expert for AT&T
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Ashley Davis

Greenville ,NC

Summary

Results-driven sales professional with over 11 years of experience at AT&T Corporate, specializing in mobility solutions, fiber broadband, and territory-based prospecting. Proven hunter mindset with extensive door-to-door and cold-calling experience through the IHX (In-Home Expert) program. Consistently exceeds sales targets by leveraging consultative selling strategies, relationship building, and deep product knowledge to generate new revenue and expand existing accounts. Highly motivated self-starter with strong negotiation skills and a record of driving sustained business growth.

Overview

11
11
years of professional experience

Work History

Retail Sales Consultant

AT&T Mobility
Greenville, NC
02.2024 - Current
  • Drove new revenue through proactive prospecting, customer outreach, and competitive conversions in a high-performance sales environment.
  • Expanded existing accounts/ new accounts through strategic cross-selling of wireless, internet, and value-added services (including Business Wireless and Business Internet).
  • Identified customer communication needs and delivered consultative mobility and fiber broadband solutions tailored to increase efficiency and value.

IHX (In-Home Expert)

AT&T Mobility
Raleigh, NC
08.2022 - 02.2024
  • Generated new business through door-to-door prospecting, cold calling, and networking within assigned territories.
  • Converted wireless customers from competitors by identifying service gaps and presenting customized mobility solutions.
  • Consistently met and exceeded quotas for new activations and fiber sign-ups.
  • Conducted in-home consultations to assess communication needs and recommend tailored mobility and broadband solutions.
  • Built long-term customer relationships, increasing retention and referral-based revenue.
  • Managed full sales funnel using CRM tools to track pipeline activity and forecast revenue.
  • Collaborated cross-functionally to ensure seamless installations and high customer satisfaction.

Licensed Insurance Agent (Remote-Sales)

Liberty Mutual Insurance Company
04.2021 - 01.2022
  • Sold auto and home insurance products to individuals within assigned territory using consultative selling techniques.
  • Upsold additional products and services after identifying customer needs and requirements.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.

Retail Sales Consultant

AT&T Mobility (Corporate)
Greenville, North Carolina
10.2019 - 01.2021
  • Communicated accurate information about promotions, customer programs and products, providing exceptional customer service and driving retention.
  • Exceeded sales goals by utilizing exemplary customer service skills. Rated 1 out of 85 in Eastern Market for sales.
  • Built relationships with customers to increase likelihood of repeat business.
  • Oversaw deposits, processed financial transactions, and maintained inventory.
  • Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.

Retail Sales Consultant

AT&T Mobility (Corporate)
New Bern, NC / Jacksonville, NC
07.2015 - 02.2019

Education

Cybersecurity

Champlain College
Virtual (current Student)

Associate of Science -

American Military University
Virtual

High School Diploma -

Dunnellon High School
Dunnellon, FL
2011

Skills

  • Outside Sales including Business Accounts
  • Territory Prospecting & Lead Generation
  • Cold Calling & Door Knocking
  • Consultative & Solution-Based Selling
  • Mobility, AIA & Fiber Broadband Solutions
  • CRM & Sales Funnel Management
  • Account Development & Retention
  • Strategic Revenue Growth Initiatives
  • Networking & Relationship Building
  • Objection Handling & Negotiation
  • Technical Knowledge

  • Internet, Wireless, and Data Technology
  • Wireless Mobility Solutions
  • CRM & Sales Funnel Management
  • Microsoft Office Suite
  • Licenses

  • Valid Driver’s License
  • Reliable Transportation & Current Auto Insurance

Timeline

Retail Sales Consultant

AT&T Mobility
02.2024 - Current

IHX (In-Home Expert)

AT&T Mobility
08.2022 - 02.2024

Licensed Insurance Agent (Remote-Sales)

Liberty Mutual Insurance Company
04.2021 - 01.2022

Retail Sales Consultant

AT&T Mobility (Corporate)
10.2019 - 01.2021

Retail Sales Consultant

AT&T Mobility (Corporate)
07.2015 - 02.2019

Cybersecurity

Champlain College

Associate of Science -

American Military University

High School Diploma -

Dunnellon High School

Business Subject Matter Expert for AT&T

  • Responsible for coordinating meetings with local Businesses.
  • Maintained/filed paperwork for business opportunities.
  • Contacted businesses as well as met with each individual.
  • Responsible for being point of contact for businesses.