ASHLEY DELGADO
Burton,MI
Summary
Seasoned professional proudly offering 10+ years of experience fostering repeat customers through consistent friendly service. Skilled in suggestive selling, leading and rallying a team, and managing inventory. I am dedicated to creating an inviting environment for both guests and staff.
Overview
2026
2026
years of professional experience
Work History
Owner and Manager
Great Lakes Upkeep
2023 - Current
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Led team training programs, fostering skill development and enhancing service quality.
- Developed and implemented operational strategies to enhance customer satisfaction and retention.
- Managed inventory systems to optimize stock levels and minimize waste.
- Coordinated marketing efforts, increasing brand visibility through targeted campaigns and community engagement initiatives.
- Managed day-to-day business operations.
Sales Associate
Randy Wise Automotive Team
04.2023 - 05.2024
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Assisted in the development and implementation of marketing initiatives to promote store events and special promotions.
Sales and Leasing Professional
Todd Wenzel Buick GMC Of Davison
08.2020 - 05.2022
- Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,
- Demonstrated automobiles by explaining characteristics, capabilities and features, taking test drives and explaining warranties and services.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Answered telephone and email inquiries from potential customers.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price and options while fielding inquiries from various marketing websites.
- Completed registration paperwork and sales documentation.
- Drove team revenue totals by bringing in top sales numbers.
Lead Bartender/Key Holder
Buddhas Bar And Grill
06.2019 - 09.2020
- Professional telephone demeanor
- Liquor, beer, and wine knowledge.
- Health Codes Compliance.
- Handling difficult customers.
- Responsible alcohol service, timing drinks, watching and handling intoxicated patrons.
- Key holder experience.
- Trained employees.
- Developed unique drink and cocktail offerings on monthly basis as part of seasonal offerings
- Polished glassware, bussed tables and removed debris to keep customer areas fresh and clean
- Cooked and served the food, cleaned all the dishes and silverware, broke down the kitchen at the end of the night.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Opened the bar alone for morning shifts and set everything up for the day.
- Closed down and locked the bar at the end of night shifts.
- Did liquor intakes every Monday morning which consisted of paying our vendors, then organizing and pricing all of our incoming bottles.
- Managed cash register by handling cash and card transactions, counting change, balancing the register at the end of the night and doing our sales reports every night.
Bartender
Doral Billiards And Sports Bar
10.2018 - 04.2019
- Maintained secure cash drawers, promptly resolving discrepancies for accuracy
- Assisted servers with specialty drinks orders by preparing on-demand items without delay
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers
- Developed new signature cocktails to support bar marketing brand and increase profits
- Took customer orders and capitalized on opportunities to sell special beverage and food options
- Kept accurate inventories and notified management of ordering needs for liquor, beer, wine and bar supplies
- Upsold menu items to customers, driving up per sale revenues and maximizing profits
- Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
Server Lead & Trainer/Assistant Sales and Marketing Manager
Kings Dining And Entertainment
12.2016 - 10.2018
- Worked closely under our senor event coordinator as an assistant event coordinator to help schedule banquet, business, birthday, and marketing events. This was done by making phone calls, setting dates, meeting with VIP clientele and insuring smooth events and happy return clients.
- Worked as the street team manager to provide training and going with our marketerting team to events or locations to produce new business and banquet opportunities.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Protected business, team members and customers by monitoring alcohol consumption and keeping operation in line with legal service requirements.
- Educated bartenders, clerks, and servers on responsible service protocols.
- Evaluated skills assessment and observations to review effectiveness of training material
Sales Floor Supervisor/Top Sales Associate
Sunglass, Hut
03.2013 - 10.2016
- Taught salespeople to close deals and improve sales performance to increase revenue for company
- Trained and supported sales force with closing deals
- Maintained a spotless store and reduced inventory loss due to theft
- Demonstrated product and answered questions for prospective customers
- Motivated sales team to exceed sales quotas through friendly competition and other incentive programs
- Supervised, tasks, personnel and clients for Sunglass Hut company with high sales numbers
- Returned change and currency and processed debit and credit card payments with high accuracy rate
- Supervised end-to-end stock management, including examining incoming inventory, merchandising shelves and preventing shrinkage
- Educated staff on strategies for handling difficult customers and theft
Education
High School Diploma -
Western High School
Davie FloridaServe Safe Certified
Skills
- Professional Demeanor
- Bilingual
- Strategic Sales knowledge
- Engaging and Friendly Personality
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Associate
Randy Wise Automotive Team
04.2023 - 05.2024
Sales and Leasing Professional
Todd Wenzel Buick GMC Of Davison
08.2020 - 05.2022
Lead Bartender/Key Holder
Buddhas Bar And Grill
06.2019 - 09.2020
Bartender
Doral Billiards And Sports Bar
10.2018 - 04.2019
Server Lead & Trainer/Assistant Sales and Marketing Manager
Kings Dining And Entertainment
12.2016 - 10.2018
Sales Floor Supervisor/Top Sales Associate
Sunglass, Hut
03.2013 - 10.2016
Owner and Manager
Great Lakes Upkeep
2023 - Current
High School Diploma -
Western High School
Serve Safe Certified