Focused Account manager with proactive mindset. Prevent issues with creative, hands-on solutions built on deep understanding of successful business practices. Complete tasks quickly and accurately to produce excellent final products.
Overview
9
9
years of professional experience
Work History
Scheduling Specialist
WIS International Services
2022.03 - 2024.07
Acted as first point of contact and set appointments for prospective clients.
Increased schedule adherence through consistent monitoring and real-time adjustments as needed.
Assisted in employee onboarding by developing comprehensive training schedules tailored to individual learning needs.
Provided detailed information about available services and requirements.
Called customers to coordinate schedules and set appointments.
Streamlined communication between departments by serving as a liaison for scheduling-related inquiries and concerns.
Resolved scheduling conflicts promptly, minimizing disruptions to daily operations.
Developed strong relationships with employees, fostering an atmosphere of trust that facilitated open dialogue about scheduling preferences or concerns.
Assistant Director
Legacy Kids Academy Rowlett
2021.11 - 2022.03
Created and updated physical records and digital files to maintain current, accurate and compliant documentation
Tracked key business metrics and made recommendations for proactive adjustments to policies and procedures
Trained and mentored new employees on industry practices and business operations
Provided strategic analysis for manufacturing life cycles, technologies, process validations and robustness
Led team of 12 professionals in special projects and daily operations.
Sales Account Executive
Anovia Payments
2016.01 - 2019.02
Identified sales growth opportunities by networking and building relationships with potential advertisers
Negotiated sales deals between customers and agency, resulting in mutually beneficial agreements and cultivated relationships
Reported sales data to upper management for review
Led sales team to exceed quarterly sales goals
Walked customers through the contract to sign
Being the customers point of contact throughout the contract term.
Education
High School Diploma -
Crandall High School
Crandall, TX
05.2010
Skills
Strategic leadership
Database development
Contract Management
Financial Management
Contract Negotiation
Negotiation
Staff Management
Google Drive
Key relationship management
Timeline
Scheduling Specialist
WIS International Services
2022.03 - 2024.07
Assistant Director
Legacy Kids Academy Rowlett
2021.11 - 2022.03
Sales Account Executive
Anovia Payments
2016.01 - 2019.02
High School Diploma -
Crandall High School
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