Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashley Deshields

Midlothian,VA

Summary

Dedicated and results-oriented customer service professional with years of experience in delivering exceptional service and support to clients. Skilled in handling inquiries, resolving issues, and building positive relationships to ensure customer satisfaction. Adept at multitasking and maintaining composure in fast-paced environments. Seeking to leverage expertise to contribute to a dynamic team and exceed customer expectations. Skilled Care Provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness and household activities.

Overview

8
8
years of professional experience

Work History

Personal Care Assistant

Spring Arbor Living
12.2023 - 05.2024
  • Provided compassionate care to individuals, ensuring their comfort and well-being.

Prep Cook

Uptown Alley
10.2021 - 05.2022
  • Followed recipes and food preparation guidelines to ensure consistency and quality.

Infant Teacher

Little Achievers Childcare
01.2021 - 06.2021
  • Led classroom activities for infants.

Personal Care Assistant

Secure Care
03.2020 - 01.2021
  • Provided compassionate care to individuals, ensuring their comfort and well-being.

Customer Service Rep

QVC
08.2019 - 03.2020
  • Project an energetic, warm, genuine, attitude over the phone throughout every call.

Customer Service Rep

Wawa
10.2018 - 08.2019
  • Greeted customers with a warm and friendly manner.

Order Service Rep

QVC
10.2016 - 05.2017
  • Addressed customers inquiries and resolved problems.

Education

Associates Degree - Culinary Arts

Culinary Institute Of Virginia

Certification - Personal Care Assistant

Trulife Training

Skills

  • Call Center experience
  • Personal care and hygiene
  • Mobility Assisting
  • Medical Terminology
  • Confidentiality Maintenance
  • Clerical and Administrative Support
  • Reception and Customer Service
  • Chart Management and Order Entry
  • Excellent written and verbal skills
  • Equipment Setup and Cleaning
  • HIPAA/PHI Knowledge

Timeline

Personal Care Assistant

Spring Arbor Living
12.2023 - 05.2024

Prep Cook

Uptown Alley
10.2021 - 05.2022

Infant Teacher

Little Achievers Childcare
01.2021 - 06.2021

Personal Care Assistant

Secure Care
03.2020 - 01.2021

Customer Service Rep

QVC
08.2019 - 03.2020

Customer Service Rep

Wawa
10.2018 - 08.2019

Order Service Rep

QVC
10.2016 - 05.2017

Associates Degree - Culinary Arts

Culinary Institute Of Virginia

Certification - Personal Care Assistant

Trulife Training
Ashley Deshields