Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ashley DeSilver

Bethlehem,PA

Summary

Have worked in senior living for over 17+ years. Highly motivated, organized and dependable in handling any task given to me. Successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Director of Admissions

Saucon Valley Manor
02.2013 - Current
  • Responsible for coordination of admission from initial tour through application process.
  • Responsible for all admission paperwork including application process and getting paperwork from applicants primary care physician or current residence.
  • Served as primary contact for admissions.
  • Maintained census for a building of 200+ residents.
  • Worked with my team to get new admissions settled in.
  • Assisted with Administration duties such as state inspections
  • Increased census for Independent Buildings (currently building is full)

Receptionist

Atria Senior Living
09.2011 - 02.2013
    • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
    • Responded to inquiries from callers seeking information.
    • Resolved customer problems and complaints.
    • Maintained confidentiality of information regarding clients and company.
    • Answered central telephone system and directed calls accordingly.
    • Provided clerical support to company employees by copying, faxing, and filing documents.
    • Kept reception area clean and neat to give visitors positive first impression.
    • Answered phone promptly and directed incoming calls to correct offices.

Education

Bachelor of Science - Paralegal Studies

Peirce College
Philadelphia, PA
06.2011

Skills

  • Customer Inquiries
  • Patient Admission
  • Enrollment Procedures
  • Team Meetings
  • Operational Requirements
  • Administrative Support
  • Admissions Oversight
  • Admissions and Discharge Processes

Certification

Completed the 100 hour PCH administrator course (taking the exam on 8/7/23)

Timeline

Director of Admissions

Saucon Valley Manor
02.2013 - Current

Receptionist

Atria Senior Living
09.2011 - 02.2013

Bachelor of Science - Paralegal Studies

Peirce College

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Ashley DeSilver