ASHLEY DIAZ
Lacey,WA
Summary
Experienced healthcare professional with a strong background in acute and long-term patient care. Skilled in assessing patient needs, managing data, and ensuring adherence to healthcare regulations. Dedicated to delivering high-quality service and fostering a safe environment for patients and families. Proven ability to build positive relationships and effectively manage crises while providing comprehensive care.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Certified Medical Assistant
Franciscan Medical Group
04.2024 - Current
- Worked effectively in fast-paced
- Proven ability to learn quickly and adapt to new situations.
- Assisted healthcare providers with patient examinations and procedures, ensuring a smooth workflow.
- Administered immunizations and medications, adhering to safety protocols and best practices.
- Performed routine lab tests and collected specimens, supporting timely diagnoses and treatments.
- Maintained accurate electronic health records (EHR), ensuring compliance with regulatory standards.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
Student Medical Assistant
VMFH St. Clare
01.2024 - 03.2024
- Greeted patients upon arrival, prepared them for the provider by obtaining and recording their vital signs, current medications, allergies, and presenting problem.
- Performed administrative duties, such as scheduling patient appointments, as needed.
- Maintained cleanliness of exam rooms between patients and managed patient flow.
- Administered vaccinations per provider instructions.
- Assisted with minor surgical procedures such as staple removals under supervision.
- Utilized EMR system to document patient visits, lab results, and other pertinent information.
- Collected laboratory specimens, and performed routine laboratory testing.
Registered Behavioral Technician
Empower Behavioral Health
07.2017 - 05.2018
- Assisted occupational therapists with implementing treatment plans designed to help clients function independently.
- Observed and recorded clients’ attitudes, behaviors, and progress into their electronic health records.
- Demonstrated ability to provide direct one-on-one Applied Behavioral Analysis therapy services for children with Autism Spectrum Disorder.
Education
A.A.S - Medical Assisting Candidate
Highline College
Des Moines, WA03.2024
Master of Social Work - undefined
Morgan State University
Baltimore, MD, US05.2013
Bachelor of Arts - Sociology, Social Services
William Paterson University
Wayne, NJ, US05.2008
Skills
- Maintain and document patient care records utilizing EHR system, EPIC
- Excellent customer service skills
- Examination room preparation in between patients
- Passionate, self-motivated, and detail-oriented
- Strong written and verbal communication skills
- Comprehensive patient administration skills in an ambulatory care, school, and psychiatric rehabilitation settings
- Medical terminology knowledge, patient assessments, phlebotomy, immunization administration, and obtaining vital signs
- Routine laboratory testing and Specimen collection
- Applied Behavioral Analysis Techniques
- Experience with Microsoft office and Apple products
Certification
- American Heart Association BLS CPR/AED/First Aid - expires 01/2025
- NCCT national exam upon completion of the MA program - March 2024
- MA-C interim upon graduation of MA program - March 2024
- HIV/AIDS Certification
Timeline
Certified Medical Assistant
Franciscan Medical Group
04.2024 - Current
Student Medical Assistant
VMFH St. Clare
01.2024 - 03.2024
Registered Behavioral Technician
Empower Behavioral Health
07.2017 - 05.2018
Bachelor of Arts - Sociology, Social Services
William Paterson University
Master of Social Work - undefined
Morgan State University
A.A.S - Medical Assisting Candidate
Highline College