Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashley Dike

Katy,TX

Summary

Retail Supervisor experienced in inventory management and customer relationship strategies. Enhanced store operations through effective team training and development, contributing to improved customer experiences. Committed to leveraging expertise and positive attitude to drive operational success.

Overview

12
12
years of professional experience

Work History

Sales Specialist 2

Living Spaces
Katy, Tx
08.2022 - Current

Educated potential clients on benefits of company’s Commercial and Trade Program to drive engagement.

Mentoring and training store team on how to identify new sign ups and , following up with business purchases.Train and mentor new hires on company’s best practices

Assisting guest with purchases by recommending and configuring furniture based on guest’s needs

Mentoring and training store team on how to identify new sign ups and , following up with business purchases .
Train and mentor new hires on company’s best practices

Oversaw and delegated daily logistics and operations tasks to ensure smooth workflow.

  • Collaborated with team members to maintain an organized and inviting showroom.
  • Facilitated customer transactions efficiently using point-of-sale systems.
  • Participated in training sessions to stay updated on product knowledge.

Assistant Manager

Rue 21
Katy
01.2022 - 08.2022
  • Supported daily store operations and enhanced team performance through collaboration.
  • Trained new employees on company policies and customer service standards to ensure consistent service quality.
  • Coordinated inventory management and stock replenishment to maintain optimal product availability.
  • Oversaw customer experience strategies to improve interactions.Led team development efforts to ensure effective onboarding.Managed store opening and closing procedures for daily operations.Conducted daily and weekly audits of cash vaults, CPUs, and inventory. .Implemented strategies to boost sales and encourage customer loyalty..Oversaw visual presentation of new styles and markdown promotions. .Executed various tasks as directed by the general or district manager. .

Customer Service Manager

Walmart
Houston, TX
10.2018 - 07.2019
  • Led front of store operations, ensuring smooth customer experiences.
  • Distributed daily responsibilities among staff to enhance productivity.
  • Trained and mentored new hires, enhancing onboarding process.
  • Delegated work assignments to optimize team workflow.
  • Performed opening and closing routines
  • Auditing - online orders, cash drawers and store supplies

Guest Service Attendant (customer service manager)

Target
Houston, TX
07.2014 - 09.2018
  • Maintained strong presence at front of store to enhance customer experience
  • Delegated daily and weekly tasks to optimize team workflow
  • Delegating daily and weekly tasks
  • Facilitated candidate interviews for hiring process
  • Tracked and developed team performance goals to align with store objectives
  • Implementing seasonal floor sets to ensure company’s standards
  • Performing opening and closing routines such as cash office duties, and safe deposits.

Education

Associate of Applied Science -

Houston Community College
Houston, TX
08.2026 - 08.2026

Skills

  • Sales strategies
  • Sales forecasting
  • Sales planning
  • Point-of-sale systems
  • Product expertise
  • Customer engagement
  • Team building
  • Customer engagement

Timeline

Associate of Applied Science -

Houston Community College
08.2026 - 08.2026

Sales Specialist 2

Living Spaces
08.2022 - Current

Assistant Manager

Rue 21
01.2022 - 08.2022

Customer Service Manager

Walmart
10.2018 - 07.2019

Guest Service Attendant (customer service manager)

Target
07.2014 - 09.2018
Ashley Dike